OngoingAI

Usage & market intelligence

Observed on 258 ecommerce stores.

Across 321,427 tracked stores, adoption rose from 0% to <0.1% over a 30-day comparison.

Stores observed
258
Ecommerce stores where OngoingAI has observed it
Shopify adoption
91%
234 Shopify stores
Shopify rating
1.6 ★
5 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 23 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days230▲ +23235
Last 90 days230▲ +23235

Newly observed counts first appearances of Customers.ai Visitor ID in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Customers.ai Visitor ID adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Customers.ai Visitor ID
Shopify
x
WooCommerce
x
BigCommerce
x
Square Online
x
Ecwid
x
Notable stores using Customers.ai Visitor ID
Observed installs, highest-ranked first
StoreTraffic rankCohort
#30,729Top 50K
#73,871Top 100K
#86,498Top 100K
#89,192Top 100K
#89,394Top 100K
#115,724Top 250K
#115,755Top 250K
#131,418Top 250K
#131,901Top 250K
#133,305Top 250K

Showing 10 of 258 stores we track running Customers.ai Visitor ID.

Get the full list
Pricing
Free plan available
Free Plan
Free
  • • 14 Days Free
  • • 500 Contacts Free
  • • Access to the entire platform
Starter
$199/month
14-day free trial
  • • .23 per contact captured
  • • X-Ray Pixel
  • • Advanced CRM connections
  • • Suppression lists
Pro
$399/month
14-day free trial
  • • .18 per contact captured
  • • X-Ray Pixel
  • • Advanced CRM connections
  • • Suppression lists
Advanced
$799/month
14-day free trial
  • • .13 per contact captured
  • • X-Ray Pixel
  • • Advanced CRM connections
  • • Suppression lists
  • • Customer Success Manager
What does Customers.ai Visitor ID do?

Identify names and emails of your anonymous website visitors for easy email and Meta ads retargeting. No pops or forms needed.

  • Get real-time enriched contact data about your anonymous website visitors
  • Capture form abandons without pop-ups
  • Quickly expand ad retargeting audiences and improve Meta performance
  • Grow your email lists and convert shoppers fast
  • Track the customer journey including website visits, email sends, opens & more

Features

Email marketingEmail campaignsPush notificationsSocial mediaNewslettersFormsLanding pagesDiscountsRewardsCart emailsCheckout emailsAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsWin-back emailsDrip campaignsAI generationBulk editingImport and exportEmail capture listAutomationsTargetingSegmentationTaggingTrackingReportingAnalyticsAPIs and webhooks
Review history
Daily review count on the Shopify App Store
5+1 · 30d· Rating 1.9★ → 1.6★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Email marketing
    #147▼51

Tracked daily · last 26 days · as of 2026-09-24

Catalog position
Within Email marketing on the App Store
Rank by reviews
#78 of 322
Review percentile
76th
Rating percentile
58th
On the App Store
2.1 yrs
Commonly used with
Share of Customers.ai Visitor ID stores that also run each app
Klaviyo
x
Microsoft Clarity
x
Triple Whale
x
Gorgias
x
Alia
x
Judge.me
x
Yotpo
x
Rebuy
x
Competitors
Alternatives buyers weigh against Customers.ai Visitor ID
Apps similar to Customers.ai Visitor ID
The App Store's own "more apps like this" for Customers.ai Visitor ID

Frequently asked questions

Identify names and emails of your anonymous website visitors for easy email and Meta ads retargeting. No pops or forms needed. It's a email marketing tool for ecommerce stores.