Customers.ai Visitor ID

Shopify email marketing app by CustomersAI·Identify names and emails of your anonymous website visitors for email and Meta ads retargeting

Snapshot

2.90(4 reviews)#117of 379 inEmail marketing

Ongoing.AI tracks Customers.ai Visitor ID daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesEmail marketing

Rating

2.90

4 reviews

Pricing

From $199/mo

freemium

Built for Shopify

No

Years live

1

launched Aug 8, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Customers.ai Visitor ID sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#117

of 379 active apps

Review count percentile

68th

vs category siblings

Rating percentile

55th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Customers.ai Visitor ID has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-04 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-26 → 2026-06-29

Shopify Lastmod · Jun 27

2026-06-25 → 2026-06-26

PricingIdentity & listingCadence

Reviews

What merchants are saying

2.90(4 reviews)
  • 50%positive2
  • 0%neutral0
  • 50%negative2

Top themes

    What merchants complain about

    “The worst customer support. Did not help with onboarding and kept blaming shopify. Lost $99 to this app”
    Winslet's Sewing Patterns · 1★ · 2025-04-01

    Plans

    Customers.ai Visitor ID pricing tiers.

    Free Plan

    Free

    • 14 Days Free
    • 500 Contacts Free
    • Access to the entire platform

    Starter

    $199/month

    • .23 per contact captured
    • X-Ray Pixel
    • Advanced CRM connections
    • Suppression lists

    Pro

    $399/month

    • .18 per contact captured
    • X-Ray Pixel
    • Advanced CRM connections
    • Suppression lists

    Advanced

    $799/month

    • .13 per contact captured
    • X-Ray Pixel
    • Advanced CRM connections
    • Suppression lists
    • Customer Success Manager
    • Super capture Pixel

    Capabilities

    What Customers.ai Visitor ID can do.

    The 28 capabilities Customers.ai Visitor ID lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Campaign types

    16
    • Email campaigns
    • Push notifications
    • Social media
    • Newsletters
    • Forms
    • Landing pages
    • Discounts
    • Rewards
    • Cart emails
    • Checkout emails
    • Abandoned cart
    • Browse abandonment
    • Welcome emails
    • Follow-up emails
    • Win-back emails
    • Drip campaigns

    Managing campaigns

    12
    • AI generation
    • Bulk editing
    • Import and export
    • Email capture list
    • Automations
    • Targeting
    • Segmentation
    • Tagging
    • Tracking
    • Reporting
    • Analytics
    • APIs and webhooks

    FAQ

    Customers.ai Visitor ID — frequently asked questions.

    What is Customers.ai Visitor ID on Shopify?
    Customers.ai Visitor ID is a Shopify app in the Email marketing category. Turn engaged anonymous website visitors into leads with the Customers.ai Website Visitor ID X-Ray Pixel. Get names, emails, demographics, customer journey data, and referral information — instantly - with no forms or pop-ups. Expand your email list with people who’ve visited your site and are in-market for what you’re selling. Grow your ad retargeting and lookalike audiences with high-intent shoppers to levels not seen before iOS 14 and the cookie-apocalypse. It averages 2.90 out of 5 across 4 merchant reviews on the Shopify App Store.
    How much does Customers.ai Visitor ID cost?
    Customers.ai Visitor ID offers a free plan and 3 paid plans starting at $199/month and going up to $799/month. The free plan includes 14 Days Free, 500 Contacts Free, and Access to the entire platform. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Customers.ai Visitor ID free?
    Yes — Customers.ai Visitor ID offers a free plan alongside paid options. The free plan includes 14 Days Free, 500 Contacts Free, and Access to the entire platform. Paid plans start at $199/month for advanced features.
    When was Customers.ai Visitor ID launched?
    Customers.ai Visitor ID launched on August 8, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 4 merchant reviews.
    Is Customers.ai Visitor ID Built for Shopify?
    Customers.ai Visitor ID does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Customers.ai Visitor ID alternatives?
    Merchants commonly compare Customers.ai Visitor ID with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Flow

    4.70★11,438

    Known for: performance

    Pop Convert

    Pop Convert ‑ Pop Ups, Banners

    4.90★8,308

    Known for: pricing

    SendWILL

    SendWILL Popup Email Marketing

    4.90★7,085

    Known for: customer-support

    Privy Operations

    Privy ‑ Email, SMS & Pop Ups

    4.50★4,035

    Known for: billing-issues

    Browse more inAll Email marketing apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Customers.ai Visitor ID.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Customers.ai Visitor ID — free Start free

    Prefer the source? View Customers.ai Visitor ID on the Shopify App Store ↗