OngoingAI

Shopify Flow usage & market intelligence

Shopify rating

4.7 ★

13,681 reviews

What merchants actually report
4.73average· 10,294 reviews analyzed· 1,572 with written feedback
84% 5★7% ≤3★

41% of attributable reviewers are United States merchants. 57% had used the app for a year or more when they reviewed.

The developer replies to 0% of reviews overall and 2% of critical ones.

Recent sentiment holds steady at 4.74, in line with the 4.73 lifetime average.

Rating · last 90d

4.74

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

2%

On 3★ and below

Long-term reviewers

57%

Using 1yr+ at review

Top merchant markets

United States 41%United Kingdom 7%Canada 6%Australia 5%Germany 4%

Tenure when reviewed

under a day 0%days 5%months 38%a year or more 57%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does Shopify Flow do?

Flow makes it easy to build custom workflows to automate marketing, order fulfillment, inventory management, fraud prevention, and more. Boost prod...

  • Automate with hundreds of workflow templates for ecommerce tasks.
  • Add custom logic and unlimited actions to any automation.
  • Integrate with tags, metafields, B2B, Slack, Google Sheets, and more.

Features

Workflow automationCustomer segmentsCustomer tagsEmail responsesFraud detectionInventory levelsOrder fulfillmentOrder tagsPayment statusProduct tagsReturn processingStock replenishmentTime-basedOrder processingAPIsConditional logicCustom triggersTemplatesScheduled tasksCustom workflowsMulti-storeEmail marketingEmail campaignsNewslettersFormsDiscountsUpsell emailsCross-sell emailsAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsWin-back emailsProduct recommendationsDrip campaignsCustom campaignsEditor toolCustom codeTriggers and rulesAutomations
Review history
Daily review count on the Shopify App Store
13,681+1,923 · 27d~71/day· Rating steady at 4.7★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Workflow automation#1 on Aug 15 → #1 on Sep 5 · 22 observed days#1
  • Email marketing#3 on Aug 14 → #4 on Sep 5 · 23 observed days#4▼1

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Workflow automation on the App Store
Rank by reviews
#1 of 337
Review percentile
100th
Rating percentile
67th
On the App Store
9 yrs
Works with
Integrations listed for Shopify Flow
Shopify FlowShopify AdminAsanaEmailGoogle SheetsKlaviyoSlackTrello
Apps similar to Shopify Flow
The App Store's own "more apps like this" for Shopify Flow
Sendjo: Emails & SMS via Flow
5.0(1)

Free plan available

FosterFlow Email Marketing
5.0(4)

Free plan available

Lupper: Email, SMS & Pop‑ups
5.0(3)

Free to install

Frequently asked questions

Flow makes it easy to build custom workflows to automate marketing, order fulfillment, inventory management, fraud prevention, and more. Boost prod... It's a workflow automation tool for ecommerce stores.