OngoingAI

Salesforce Live Agent / Embedded Service Chat usage & market intelligence

OngoingAI has observed Salesforce Live Agent / Embedded Service Chat on 29 ecommerce stores across 4 platforms.

Compare Salesforce Live Agent / Embedded Service Chat alternatives

Stores observed

29

Ecommerce stores where OngoingAI has observed it

Shopify adoption

41%

12 Shopify stores

Coverage

4 platforms

Observed across ecommerce platforms

Last checked Aug 20, 2026

Salesforce Live Agent / Embedded Service Chat adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Salesforce Live Agent / Embedded Service Chat
29stores
Shopify12 stores · 41%
41%
Magento (Adobe Commerce)11 stores · 38%
38%
WooCommerce4 stores · 14%
14%
BigCommerce2 stores · 7%
7%
Notable stores using Salesforce Live Agent / Embedded Service Chat
Observed installs, highest-ranked first
StoreTraffic rankCohort
dooney.com
#59,834Top 100K
lh360.com
#107,475Top 250K
homesalive.ca
#137,571Top 250K
geapplianceparts.com
#141,249Top 250K
ilovedooney.com
#142,540Top 250K
machines.com.my
#161,206Top 250K
tobiidynavox.com
#166,768Top 250K
laphroaig.com
#212,494Top 250K

Showing 8 of 29 stores we track running Salesforce Live Agent / Embedded Service Chat.

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Commonly used with
Share of Salesforce Live Agent / Embedded Service Chat stores that also run each app
Magento (Adobe Commerce)11 stores
38%
Klaviyo11 stores
38%
OneTrust6 stores
21%
New Relic Browser6 stores
21%
Hyvä Themes5 stores
17%
Trustpilot5 stores
17%
Amasty GDPR Cookie Consent4 stores
14%
Pandectes GDPR4 stores
14%
Competitors
Alternatives buyers weigh against Salesforce Live Agent / Embedded Service Chat
See the full Salesforce Live Agent / Embedded Service Chat alternatives comparison

Frequently asked questions

High-ranked stores where we've observed Salesforce Live Agent / Embedded Service Chat include dooney.com, lh360.com, homesalive.ca, geapplianceparts.com, ilovedooney.com. We track 29 stores running it in total.