BotAssistAI

BotAssistAI is a Shopify app in the Chat category. BotAssistAI is built for first-time and small Shopify store owners who want support automation without complexity. Set up your chatbot by adding your store policies, business context, and FAQs in a guided form. The bot answers common questions about products, shipping, returns, and order tracking. Customize tone and appearance in minutes. When the bot is unsure, it escalates the conversation to your support email. Use analytics to see what customers ask most.

BotAssistAI offers a free plan and a single paid plan at $23/month. The free plan includes Basic AI chatbot, Unlimited conversations, Basic Analytics, and Chat History With Customers. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — BotAssistAI offers a free plan alongside paid options. The free plan includes Basic AI chatbot, Unlimited conversations, and Basic Analytics. Paid plans start at $23/month for advanced features.

BotAssistAI launched on January 19, 2026.

BotAssistAI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare BotAssistAI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.