OngoingAI

Usage & market intelligence

Observed on 5,299 ecommerce stores.

Across 12,283 tracked stores, adoption rose from 0.5% to 0.6% over a 30-day comparison.

Stores observed
5,299
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
5,299 Shopify stores
Shopify rating
4.9 ★
2,952 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 172 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days14576▲ +693,367
Last 90 days26088▲ +1725,098

Newly observed counts first appearances of Vitals in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.95average· 2,834 reviews analyzed· 2,243 with written feedback
97% 5★1% ≤3★

29% of attributable reviewers are United States merchants. 15% had used the app for a year or more when they reviewed.

The developer replies to 3% of reviews overall and 72% of critical ones.

Recent sentiment holds steady at 4.97, in line with the 4.95 lifetime average.

Rating · last 90d
4.97
Recent direction
Replies to reviews
3%
Developer response rate
Replies to critical
72%
On 3★ and below
Long-term reviewers
15%
Using 1yr+ at review
Top merchant markets
United States 29%Canada 10%United Kingdom 9%Australia 7%France 6%
Tenure when reviewed
under a day 8%days 35%months 41%a year or more 15%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Vitals adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Vitals
Shopify
x
WooCommerce
x
PrestaShop
x
Shoplazza
x
Square Online
x
Notable stores using Vitals: Reviews, Bundles & 40+
Observed installs, highest-ranked first
StoreTraffic rankCohort
#1,746Top 10K
#27,217Top 50K
#37,133Top 50K
#75,549Top 100K
#76,294Top 100K
#77,081Top 100K
#87,208Top 100K
#96,178Top 100K
#98,827Top 100K
#119,741Top 250K

Showing 10 of 5,299 stores we track running Vitals.

Get the full list
Pricing
Free trial available
All-in-One
$29.99/month
7-day free trial
  • • Bundles & Upsells
  • • Reviews
  • • Visitor Recordings
  • • Emails & Pop-ups
  • • Back in Stock Alerts
What does Vitals do?

Improve your store's conversion rates. Features include product reviews, upsells, bundles, visitor replays, email & push campaigns and more in a single app.

  • Product Reviews: import from AliExpress, collect reviews & testimonials
  • Product Bundles & Upsells: Create Bundles, Volume Discounts, BOGOs, Gifts offers
  • Visitor Recordings: Record & watch visitor actions as they click, scroll, type
  • AI Tools: Generate product pages, ads, videos, or photos from your products
  • And more: 40+ Theme Sections, Wishlist, Instagram Feed, Currency Converter

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesProduct groupingFilteringRich snippetsEmail requestsSocial media UGCFormsImport and exportReview migrationAutomationsCustom requestsProduct bundlesFixed bundlesMix-and-match bundlesVariant bundlesUpsell bundlesCross-sell bundlesFrequently bought togetherRelated productsCustom bundlesFixed pricingTiered pricingQuantity breaksDiscountsVolume discountsFlat discountsPercentage discounts
Review history
Daily review count on the Shopify App Store
2,952+139 · 30d~4.6/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews
    #14▼2
  • Product bundles
    #25▼5

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Product reviews on the App Store
Rank by reviews
#5 of 422
Review percentile
99th
Rating percentile
77th
On the App Store
8.5 yrs
Commonly used with
Share of Vitals: Reviews, Bundles & 40+ stores that also run each app
Klaviyo
x
Judge.me
x
Shopify Inbox
x
Microsoft Clarity
x
Shopify Forms
x
Instafeed (Mintt Studio)
x
Kaching Bundles
x
Loox
x
Competitors
Alternatives buyers weigh against Vitals: Reviews, Bundles & 40+
Works with
Integrations listed for Vitals: Reviews, Bundles & 40+
CheckoutCustomer accountsShopify FlowShopify AdminAliExpressFacebook Messenger, WhatsappFacebook PixelGeolocationInstagramOmnisend, PageFly, Klaviyo

Frequently asked questions

Improve your store's conversion rates. Features include product reviews, upsells, bundles, visitor replays, email & push campaigns and more in a single app. It's a product reviews tool for ecommerce stores.