OngoingAI

Customer Fields usage & market intelligence

OngoingAI has observed Customer Fields on 1,172 ecommerce stores across 6 platforms.

Among 67,018 stores continuously observed over the last 30 days, Customer Fields penetration moved 0% → 0.8%.

Compare Customer Fields alternatives

Stores observed

1,172

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

1,172 Shopify stores

Coverage

6 platforms

Observed across ecommerce platforms

Last checked Sep 15, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Declining 6 more confirmed removals than installs over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days2430-61,098
Last 90 days2430-61,098

Newly observed counts first appearances of Customer Fields in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Customer Fields adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Customer Fields
1,172stores
Shopify1,172 stores · 100%
100%
WooCommerce3 stores · 0%
0%
Salla1 stores · 0%
0%
SHOPLINE1 stores · 0%
0%
Odoo eCommerce1 stores · 0%
0%
0%
Notable stores using Customer Fields
Observed installs, highest-ranked first
StoreTraffic rankCohort
#4,080Top 10K
#9,211Top 10K
#19,953Top 25K
#24,665Top 25K
#40,264Top 50K
#42,973Top 50K
#44,675Top 50K
#45,092Top 50K
#49,798Top 50K
#56,375Top 100K

Showing 10 of 1,172 stores we track running Customer Fields.

Get the full list
Commonly used with
Share of Customer Fields stores that also run each app
99%
Klaviyo512 stores
44%
27%
Judge.me257 stores
22%
15%
13%
Powerful Form123 stores
10%
Competitors
Alternatives buyers weigh against Customer Fields

Frequently asked questions

We currently observe Customer Fields running on 1,172 ecommerce stores, most of them on Shopify.