OngoingAI

Customer Fields usage & market intelligence

OngoingAI has observed Customer Fields on 1,078 ecommerce stores across 4 platforms.

Compare Customer Fields alternatives

Stores observed

1,078

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

1,078 Shopify stores

Coverage

4 platforms

Observed across ecommerce platforms

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Declining 9 more confirmed removals than installs over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days514-9994
Last 90 days514-9994

Newly observed counts first appearances of Customer Fields in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Customer Fields adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Customer Fields
1,078stores
Shopify1,078 stores · 100%
100%
WooCommerce3 stores · 0%
0%
Odoo eCommerce2 stores · 0%
0%
Salla1 stores · 0%
0%
Notable stores using Customer Fields
Observed installs, highest-ranked first
StoreTraffic rankCohort
#9,211Top 10K
#19,953Top 25K
#24,665Top 25K
#42,973Top 50K
#44,675Top 50K
#45,092Top 50K
#49,798Top 50K
#56,375Top 100K
#59,873Top 100K
#62,520Top 100K

Showing 10 of 1,078 stores we track running Customer Fields.

Get the full list
Commonly used with
Share of Customer Fields stores that also run each app
99%
Klaviyo450 stores
42%
27%
Judge.me211 stores
20%
16%
Powerful Form120 stores
11%
Gorgias105 stores
10%
Competitors
Alternatives buyers weigh against Customer Fields

Frequently asked questions

We currently observe Customer Fields running on 1,078 ecommerce stores, most of them on Shopify.