OngoingAI

Crisp vs Re:amaze

The Shopify stores running each, App Store rankings, reviews and pricing, side by side and updated daily.

Watch both apps

Shopify stores

Crisp

1,357

Re:amaze

615

Shopify stores where a scan detected each app.

Listed reviews

34181

+1 vs +1 in 28 days

Rating

4.04.4

Helpdesk

#21vs#15

Crisp ahead on 4 of 28 days

Developer replies

75%11%

Share of captured reviews with a reply

Stores

Who runs each app

Crisp1,357 stores

Platforms

  • Shopify63%
  • WooCommerce26%
  • PrestaShop8%
  • Magento (Adobe Commerce)2%

Re:amaze615 stores

Platforms

  • Shopify94%
  • WooCommerce4%
  • BigCommerce2%
  • Magento (Adobe Commerce)1%

See the stores running both. Compare when we first detected each app, store by store, with a free account.

Compare their stores

Category rank

Where each ranks, day by day

Helpdesk: Crisp ahead on 4 of 28 days. Latest observed #21 vs #15.

Chat: Crisp ahead on 2 of 20 days. Latest observed #84 vs #57.

Reviews

Listed review totals over time

Percentage change from 08 Sep 2026, last 28 days.

CrispRe:amaze
Events

Replies to 1–2★ reviews

80%63%

Of captured critical reviews

5★ share

84%86%

Of captured reviews

Reviews read

32142

94% and 100% with text

Pricing

Listed plans side by side

CrispFree plan available

  • FreeFree
  • Mini$45 / month
  • Essentials$95 / month
  • Plus$295 / month

Re:amazeFree trial available

  • Re:amaze Basic$29 / month
  • Re:amaze Pro$49 / month
  • Re:amaze Starter$59 / month
  • Re:amaze Plus$69 / month

Allowances and billing models differ, so compare the terms before the prices.

Capabilities

What each lists that the other doesn't

Only in Crisp's listing2

Behavior trackingReview requests

Only in Re:amaze's listing2

Cross-sellUpsell
38 feature labels appear in both listings · Show shared labels

Chat · AI chatbots · Live chat · SMS · Email chat · Voice support · Video calls · Social media · File upload · Multi-language · Real-time translation · Push notifications · Agent analytics · Encryption · Customer insights · FAQs · Greetings · Product recommendations · Quick replies · Order updates · Surveys · Send transcript · Color and font · Emojis and stickers · Chat window · Business hours · Welcome messages · Chat buttons · Tagging · Chat assignment · Chat flows · Agent avatar · Helpdesk · Email · Chatbot · Phone · Self-service · Help center

Each label is in the developer's own wording. A feature missing from a listing may still be available.

Keep comparing

Crisp against other apps

Methodology

Where the numbers come from

Stores

Shopify stores where a recent scan detected the app. 2,160 and 654 sites across all platforms.

Rank and listing

Daily captures of each App Store listing and category page; the last 28 days are shown.

Review totals

Shopify raised displayed totals across many listings on 2–4 Sep 2026; charts mark the window.

Crisp on the App Store Re:amaze on the App Store