Crisp vs Re:amaze
The Shopify stores running each, App Store rankings, reviews and pricing, side by side and updated daily.
Shopify stores
1,357
615
Shopify stores where a scan detected each app.
Listed reviews
+1 vs +1 in 28 days
Rating
Helpdesk
#21vs#15
Crisp ahead on 4 of 28 days
Developer replies
Share of captured reviews with a reply
What stands out
Stores
Who runs each app
Crisp1,357 stores
Platforms
- Shopify63%
- WooCommerce26%
- PrestaShop8%
- Magento (Adobe Commerce)2%
Re:amaze615 stores
us.bashfashion.store
shop.deadbydaylight.com
disturbia.co.uk
disturbia.us
everythingfor420.com
silkperfumes.cl
Platforms
- Shopify94%
- WooCommerce4%
- BigCommerce2%
- Magento (Adobe Commerce)1%
See the stores running both. Compare when we first detected each app, store by store, with a free account.
Compare their storesCategory rank
Where each ranks, day by day
Helpdesk: Crisp ahead on 4 of 28 days. Latest observed #21 vs #15.
Chat: Crisp ahead on 2 of 20 days. Latest observed #84 vs #57.
Reviews
Listed review totals over time
Percentage change from 08 Sep 2026, last 28 days.
Replies to 1–2★ reviews
Of captured critical reviews
5★ share
Of captured reviews
Reviews read
94% and 100% with text
Pricing
Listed plans side by side
CrispFree plan available
- FreeFree
- Mini$45 / month
- Essentials$95 / month
- Plus$295 / month
Re:amazeFree trial available
- Re:amaze Basic$29 / month
- Re:amaze Pro$49 / month
- Re:amaze Starter$59 / month
- Re:amaze Plus$69 / month
Allowances and billing models differ, so compare the terms before the prices.
Capabilities
What each lists that the other doesn't
Only in Crisp's listing2
Only in Re:amaze's listing2
38 feature labels appear in both listings · Show shared labels
Chat · AI chatbots · Live chat · SMS · Email chat · Voice support · Video calls · Social media · File upload · Multi-language · Real-time translation · Push notifications · Agent analytics · Encryption · Customer insights · FAQs · Greetings · Product recommendations · Quick replies · Order updates · Surveys · Send transcript · Color and font · Emojis and stickers · Chat window · Business hours · Welcome messages · Chat buttons · Tagging · Chat assignment · Chat flows · Agent avatar · Helpdesk · Email · Chatbot · Phone · Self-service · Help center
Each label is in the developer's own wording. A feature missing from a listing may still be available.
Keep comparing
Crisp against other apps
Methodology
Where the numbers come from
Stores
Shopify stores where a recent scan detected the app. 2,160 and 654 sites across all platforms.
Rank and listing
Daily captures of each App Store listing and category page; the last 28 days are shown.
Review totals
Shopify raised displayed totals across many listings on 2–4 Sep 2026; charts mark the window.