Zimply

Shopify helpdesk app by Zimply Comms GmbH·All-In-One Communications Tool: All business communications in a single tool - WABA, Email, Social

Snapshot

#172of 196 inHelpdesk

Zimply is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $19/mo

paid

Built for Shopify

No

Years live

0

launched Jul 15, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Zimply sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#172

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Zimply has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

Zimply pricing tiers.

Starter

$19/month

  • Unified Inbox
  • Connect Social Channels (WABA, IG, FB)
  • Integrate Email
  • Shopify-Integrated Actions
  • Context & Order Data

Capabilities

What Zimply can do.

The 5 capabilities Zimply lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

2
  • Email
  • Social media

Workflow automation

3
  • Ticketing
  • Unified inbox
  • Order tracking

FAQ

Zimply — frequently asked questions.

What is Zimply on Shopify?
Zimply is a Shopify app in the Helpdesk category. Zimply simplifies business communication by centralizing messages from all channels into a single app, enriched with Shopify data like order details and tracking information. You can take immediate actions, such as issuing refunds or cancellations, without switching between tools, reducing errors and saving time. By unifying workflows, it enables you and your team to focus on growing your business while delivering a seamless customer experience. Save time thanks to faster response times.
How much does Zimply cost?
Zimply has a single paid plan at $19/month on the Shopify App Store.
Is Zimply free?
No, Zimply is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
When was Zimply launched?
Zimply launched on July 15, 2025.
Is Zimply Built for Shopify?
Zimply does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Zimply alternatives?
Merchants commonly compare Zimply with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★669

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Zimply.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Zimply — free Start free

Prefer the source? View Zimply on the Shopify App Store ↗