OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
What merchants actually report
4.73average· 189 reviews analyzed· 189 with written feedback
84% 5★5% ≤3★

56% of attributable reviewers are United Kingdom merchants. 11% had used the app for a year or more when they reviewed.

The developer replies to 10% of reviews overall and 80% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
10%
Developer response rate
Replies to critical
80%
On 3★ and below
Long-term reviewers
11%
Using 1yr+ at review
Top merchant markets
United Kingdom 56%United States 18%India 4%Australia 4%Italy 3%
Tenure when reviewed
under a day 4%days 39%months 46%a year or more 11%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does Zigzag Returns And Exchanges do?

Shopify App Store: customize your online store and grow your business with Shopify-approved apps for marketing, store design, fulfillment, and more.

Review history
Daily review count on the Shopify App Store
212+21 · 27d~0.8/day· Rating 4.7★ → 4.8★

Daily tracking from Aug 10, 2026 through today · 27 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #74▼7
  • Shipping
    #369▼7

Tracked daily · last 27 days · as of 2026-09-22

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Frequently asked questions

Shopify App Store: customize your online store and grow your business with Shopify-approved apps for marketing, store design, fulfillment, and more.