ShipStation
Shopify shipping app by ShipStation·Power your entire fulfillment operation from one platform
Snapshot
Ongoing.AI tracks ShipStation daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.20
669 reviews
Pricing
From $14/mo
free_trial
Built for Shopify
No
Years live
14
launched Nov 14, 2011
Last updated
Jul 1, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+1
28-day Δ
+11
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where ShipStation sits day-by-day in Shipping.
Position across the Shipping page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Shipping leaderboard →
Keyword rank over time
Where ShipStation shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term ShipStation ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #7 on "shipping".
shipping
#8
best #7
+1 positions
Catalog position
Where ShipStation sits in the App Store.
Rank and percentile inside the Shipping category — the competitive shape of the niche around this app.
Rank in Shipping
#9
of 901 active apps
Review count percentile
99th
vs category siblings
Rating percentile
65th
vs category siblings
Years on App Store
14
since 2011
Listing change cadence
What ShipStation has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Reviews
What merchants are saying
- 75%positive530
- 2%neutral17
- 23%negative163
Popular mentions
- customer support
- pricing
- account management
- hidden fees
- bugs and errors
- refunds
- bugs
- missing features
Top themes
- customer support5
- pricing3
- account management2
- hidden fees1
- bugs and errors1
- refunds1
- bugs1
- missing features1
What merchants praise
“If you are shipping in house and have not moved to a fulfillment center, ShipStation is the best way to go. Perfect for tracking orders, sending return labels to customers and end of day print forms so that the post office can just scan one bar code so that all of your dropped off orders are instantly scanned in. Very easily add postage with just two clicks! www.glamseamless.com”
What merchants complain about
“I wanted to install the app knowing the app's review is low, but it's seem these low reviews are correct and it's not a good app at all, After connecting the app to my Shopify store, it never shows orders, first issue”
Plans
ShipStation pricing tiers.
Starter
$14.99/month
- 3 users
- Unlimited store connections
- Automated rate shopping
- Return labels
- Basic automations
- Reporting
- Email support
Standard
$29.99/month
- 10 users
- Unlimited automations
- Combine and split orders
- Bring your existing carrier accounts
- Returns and Exchanges
- Basic warehouse management
- Shipping API
- Phone support
Premium
$349.99/month
- 15 users
- Inventory management
- Auto-Split
- Cubiscan
- Open Database Connectivity (ODBC)
- Dedicated account manager
Capabilities
What ShipStation can do.
The 31 capabilities ShipStation lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Shipping
Labels and packaging
16- Label creation
- Label customization
- Bulk printing
- Address validation
- Packing slips
- Customs documents
- Return labels
- Barcode scanning
- Pick lists
- Shipping insurance
- Shipping rules
- Delivery date
- Order sync
- Multi-language
- Carrier selection
- Shipping rates
Managing shipments
6- Order sync
- Real-time tracking
- Branded tracking page
- Email notifications
- Order updates
- Shipping analytics
Returns and exchanges
Return options
4- Automated refunds
- Manual refunds
- Exchanges
- Store credit
Return management
5- Automated approvals
- Return portal
- Custom policies
- Shipping labels
- Analytics
FAQ
ShipStation — frequently asked questions.
What is ShipStation on Shopify?
How much does ShipStation cost?
Is ShipStation free?
When was ShipStation launched?
Is ShipStation Built for Shopify?
What are the best ShipStation alternatives?
What complaints come up about ShipStation?
Alternatives
Apps merchants pick instead.
Common comparisons
Head-to-head pages.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running ShipStation.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View ShipStation on the Shopify App Store ↗