Yanet Returns & Exchanges

Shopify returns and exchanges app by Yanet·Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Snapshot

4.90(288 reviews)#11of 182 inReturns and exchanges

Ongoing.AI tracks Yanet Returns & Exchanges daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.90

288 reviews

Pricing

From $9/mo

freemium

Built for Shopify

Yes

Years live

3

launched Apr 7, 2023

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+1

28-day Δ

-1

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2902882872852845.003.752.501.250.00May 28Jun 5Jun 13Jun 21Jun 29Total reviewsRating (0–5)
Yanet Returns & Exchanges lost 1 reviews over the last 28 days.

Category rank over time

Where Yanet Returns & Exchanges sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →

#8#10#11#13#14May 28May 31Jun 4Jun 8Jun 12Yanet Returns & Exchanges · #11ReturnGO Returns & Exchanges · #10ShipStation · #12
Best position observed: #9. Yanet Returns & Exchanges climbed 1 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Yanet Returns & Exchanges shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Yanet Returns & Exchanges ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #66 on "shipping".

#65#69#73#77#81May 29Jun 1Jun 4Jun 7Jun 11shipping
1 term, 11 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • shipping

    #80

    best #66

    −3 positions

Catalog position

Where Yanet Returns & Exchanges sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#11

of 182 active apps

Review count percentile

94th

vs category siblings

Rating percentile

60th

vs category siblings

Years on App Store

3

since 2023

Listing change cadence

What Yanet Returns & Exchanges has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(288 reviews)
  • 97%positive332
  • 1%neutral3
  • 2%negative6

Top themes

    What merchants praise

    Olá, eu estou aqui de volta é pelo mega atendimento do Sr. Alex, super competente. Bom, eu baixei o aplicatico e no início achei díficil a configuração. E prontamente e com muita rapidez o Alex me ajudou com todas as configurações. Um aplicativo completo, e de super fácil manuseio depois que você pega as instruções e orientações do Alex. Mais uma vez muito satisfeito com os aplicativos da Yanet, e com o atendimento mega profissional do Alex. Obrigado meu amigo!
    BUY ABROAD NOW · 5

    What merchants complain about

    Update 6/4 Still no communication on the issues. Looks like a decent app but we have bneen unable to update any of the emails that would have gone out. 2 stars at it looks decent but has some serious issues with customizing even the emails.
    Kawaii Stop · 1

    Plans

    Yanet Returns & Exchanges pricing tiers.

    Free

    Free

    • 6 requests per month
    • Customizable Return Portal page
    • Rule & Refund/Exchange reasons setup
    • Exchange to the same product/variant
    • Refund to Discount code & Store credit
    • Multiple languages supported
    • Notifications via email
    • Multilple shipping carriers supported

    Professional

    $9.99/month

    • All features in Free plan
    • Exchange to different product/variant
    • Packing Slip supported
    • Refund by Gift code
    • Return/Exchange Fee by conditions
    • Return/Exchange Reward by conditions
    • Priority support

    Ultimate

    $29.99/month

    • All features in Professional plan
    • Automation Approval
    • API/Webhook (Coming soon)
    • Dedicated priority support

    Capabilities

    What Yanet Returns & Exchanges can do.

    The 24 capabilities Yanet Returns & Exchanges lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Returns and exchanges

    Return options

    7
    • Manual refunds
    • Exchanges
    • Replacements
    • In-store returns
    • Gift cards
    • Store credit
    • Discount codes

    Return management

    13
    • Automated approvals
    • Return portal
    • Custom policies
    • Non-returnable items
    • Return windows
    • Return reasons
    • Multi-language
    • Shipping labels
    • Return tracking
    • Email notifications
    • Custom branding
    • Refund management
    • Stock updates

    Shipping

    Labels and packaging

    2
    • Return labels
    • Carrier selection

    Managing shipments

    2
    • Email notifications
    • Order updates

    FAQ

    Yanet Returns & Exchanges — frequently asked questions.

    What is Yanet Returns & Exchanges on Shopify?
    Yanet Returns & Exchanges is a Shopify app in the Returns and exchanges category. Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! It averages 4.90 out of 5 across 288 merchant reviews on the Shopify App Store.
    How much does Yanet Returns & Exchanges cost?
    Yanet Returns & Exchanges offers a free plan and 2 paid plans starting at $9/month and going up to $29.99/month. The free plan includes 6 requests per month, Customizable Return Portal page, Rule & Refund/Exchange reasons setup, and Exchange to the same product/variant. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Yanet Returns & Exchanges free?
    Yes — Yanet Returns & Exchanges offers a free plan alongside paid options. The free plan includes 6 requests per month, Customizable Return Portal page, and Rule & Refund/Exchange reasons setup. Paid plans start at $9/month for advanced features.
    When was Yanet Returns & Exchanges launched?
    Yanet Returns & Exchanges launched on April 7, 2023 — over 3 years on the Shopify App Store. In that time it has gathered 288 merchant reviews.
    Is Yanet Returns & Exchanges Built for Shopify?
    Yes — Yanet Returns & Exchanges carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
    What are the best Yanet Returns & Exchanges alternatives?
    Merchants commonly compare Yanet Returns & Exchanges with 17TRACK Order Tracking, ParcelWILL Order Tracking, EU Withdrawal Button & Form, and Zapiet. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Yanet Returns & Exchanges.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Yanet Returns & Exchanges on the Shopify App Store ↗