Returns and exchanges · refreshed Jun 12, 2026
ILS for Shopify
by Softpulse Infotech · Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more
77 reviews, 4.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.90
77 reviews
Pricing
From $9/mo
freemium
Built for Shopify
No
Years live
10
launched Oct 24, 2015
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+1
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where ILS sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where ILS sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#21
of 166 active apps
Review count percentile
88th
vs category siblings
Rating percentile
62th
vs category siblings
Years on App Store
10
since 2015
Listing change cadence
What ILS has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-06-10 → 2026-06-11
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-06 → 2026-06-09
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive94% · 112
- Neutral2% · 2
- Negative4% · 5
“A very helpful app with excellent support! They respond quickly to emails and other communication channels, often resolving issues the same day. The team is incredibly responsive and reliable, making the app easy to manage. Highly recommended!”
“This app sucks, we can't select package. i told them to improve the app. but still it's not working properly....”
Top themes
Plans
ILS pricing tiers.
FREE
Free to install
- Allows orders to ship Free: 25
- GST+HSN invoices
- Multiple Formats for Shipping Labels
Lite
$9.99/month
- Allows orders to ship Free: 300/month
- After limit reach: $0.04 USD/order ship
- GST+HSN invoices
- SMS Notifications
Basic
$14.99/month
- Allows orders to ship Free: 500/month
- After limit reach: $0.04 USD/order ship
- GST+HSN invoices
- Return request manager
- Email/SMS Notification
Pro
$19.99/month
- Allows orders to ship Free: 1000/month
- After limit: $0.03 USD/order ship
- Features in BASIC plan
- Email/SMS Notifications
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running ILS.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View ILS on the Shopify App Store ↗