ILS
Shopify returns and exchanges app by Softpulse Infotech·Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more
Snapshot
Ongoing.AI tracks ILS daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
77 reviews
Pricing
From $9/mo
freemium
Built for Shopify
No
Years live
10
launched Oct 24, 2015
Last updated
Jun 29, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
-1
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where ILS sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →
Keyword rank over time
Where ILS shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term ILS ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #90 on "shipping".
shipping
#91
best #90
−1 positions
Catalog position
Where ILS sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#23
of 178 active apps
Review count percentile
88th
vs category siblings
Rating percentile
60th
vs category siblings
Years on App Store
10
since 2015
Listing change cadence
What ILS has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Shopify Lastmod · Jun 28
2026-06-25 → 2026-06-27
Reviews
What merchants are saying
- 94%positive112
- 2%neutral2
- 4%negative5
Top themes
What merchants praise
“These guys are amazing! Had to fix the Bluedart tracking system since it was throwing up an error. Spoke to him at 8:30 last night and he was gladly willing us to help today. As promised they synched up a conference call with the blue dart team and we got it rectified. Fantastic service. Must have app for Indian companies”
What merchants complain about
“This app sucks, we can't select package. i told them to improve the app. but still it's not working properly....”
Plans
ILS pricing tiers.
FREE
Free to install
- Allows orders to ship Free: 25
- GST+HSN invoices
- Multiple Formats for Shipping Labels
Lite
$9.99/month
- Allows orders to ship Free: 300/month
- After limit reach: $0.04 USD/order ship
- GST+HSN invoices
- SMS Notifications
Basic
$14.99/month
- Allows orders to ship Free: 500/month
- After limit reach: $0.04 USD/order ship
- GST+HSN invoices
- Return request manager
- Email/SMS Notification
Pro
$19.99/month
- Allows orders to ship Free: 1000/month
- After limit: $0.03 USD/order ship
- Features in BASIC plan
- Email/SMS Notifications
Capabilities
What Indian Logistics Services can do.
The 27 capabilities Indian Logistics Services lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Returns and exchanges
Return options
1- Exchanges
Return management
11- Automated approvals
- Return portal
- Return windows
- Return reasons
- Shipping labels
- Return tracking
- SMS notifications
- Email notifications
- Custom branding
- Refund management
- Stock updates
Shipping
Labels and packaging
9- Label creation
- Bulk printing
- Packing slips
- Return labels
- Packaging
- Shipping rules
- Order sync
- Carrier selection
- Shipping rates
Managing shipments
6- Order sync
- Real-time tracking
- Branded tracking page
- Email notifications
- Order updates
- Shipping analytics
FAQ
Indian Logistics Services — frequently asked questions.
What is Indian Logistics Services on Shopify?
How much does Indian Logistics Services cost?
Is Indian Logistics Services free?
When was Indian Logistics Services launched?
Is Indian Logistics Services Built for Shopify?
What are the best Indian Logistics Services alternatives?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running ILS.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View ILS on the Shopify App Store ↗