Returns and exchanges · refreshed Jun 12, 2026
Return Prime for Shopify
by Appsdart Solutions Private Limited · Return Prime is a returns & exchanges platform for growing D2C brands.
725 reviews, 4.80★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.80
725 reviews
Pricing
From $19/mo
freemium
Built for Shopify
No
Years live
5
launched Oct 8, 2020
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+7
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Return Prime sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Return Prime sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#2
of 166 active apps
Review count percentile
99th
vs category siblings
Rating percentile
59th
vs category siblings
Years on App Store
5
since 2020
Listing change cadence
What Return Prime has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Pricing Tiers · Jun 10
Always free (+3 more) → Start (+3 more)
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive98% · 756
- Neutral0% · 3
- Negative2% · 15
“Return Prime application has been a transformative experience for managing returns and exchanges. This has significantly reduced the time spent on handling returns and improved our operational efficiency. Customers appreciate the clear instructions and the ease with which they can initiate returns or exchanges.”
“Never completed the onboarding process cause their support team is not responsive and doesn't keep to their schedule. The live chat service can be a hit and miss sometimes. We scheduled a call and their staff never showed up. Don't have much confidence in them.”
Top themes
- 1. customer-support7
- 2. reliability4
- 3. performance2
- 4. pricing2
- 5. onboarding1
- 6. bugs1
- 7. missing-features1
- 8. bug1
Plans
Return Prime pricing tiers.
Start
Free to install
- 5 Free Return Requests
- Branded Returns Portal
- Email Notifications
- Variant Exchanges
- Unlimited Return Reasons
- Customer Portal in Multiple Languages
- Add Upto 2 Logistics/Carriers
Grow - Starting at
$19.99/month
- 60 Requests per Month
- All Features in Free Plan
- Auto-Approve Return/Exchange Requests
- Exchange with Other Product
- Status Tracking for Returns/Exchange
- Advanced Analytics
- Refund to Store Credit
- 24*7 Live Support
Thrive AI
$79.99/month
- 180 Requests per Month
- All Features in Grow Plan
- Intelligent Exchange Discount
- Intelligent Return Fees
- Fraud Prevention
- Category Level Insights
- Customer Profile based Incentives
- Account manager + 24/7 live support
Scale
$149.99/month
- 450+ Requests per Month
- All Features in Grow Plan
- Integrate with WMS of Your Choice
- Unlimited Users & Logistics/Integrations
- Webhook & API Access
- SLA Management
- Dedicated Account/Revenue manager
- Performance Review Meetings
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Return Prime.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Return Prime on the Shopify App Store ↗