OngoingAI

WhatsDesk Voice‑Video Helpdesk usage & market intelligence

What does WhatsDesk Voice‑Video Helpdesk do?

Help shoppers faster with live chat, voice notes, video replies, and email routing. Multilingual transcripts, translations, and a unified inbox for Shopify.

  • Real-time live chat with smart fallback to threaded tickets when agents are away
  • Reply inside tickets using voice notes, short video clips, or screen share
  • Public ticket links let customers follow and reply securely
  • Unified inbox with email in & out so conversations stay in one place
  • Auto-transcribes and translates messages to support customers in any language

Features

HelpdeskEmailLive chatContact formTicketingUnified inboxCustomer notificationsMulti-languageReports
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#86 of 155
Review percentile
45th
Rating percentile
65th
On the App Store
0.8 yrs
Works with
Integrations listed for WhatsDesk Voice‑Video Helpdesk
Gmail
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Frequently asked questions

Help shoppers faster with live chat, voice notes, video replies, and email routing. Multilingual transcripts, translations, and a unified inbox for Shopify. It's a helpdesk tool for ecommerce stores.