OngoingAI

Voria usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 300 conversations / mo
  • • 250 AI Drafts / mo
  • • Unlimited Seats
  • • Email Channel
  • • Macros
Basic$29/month
  • • 1,200 conversations / mo
  • • 1,500 AI Drafts / mo
  • • Everything in Free
  • • $0.08 per extra conversation
  • • $0.02 per extra AI draft
Advanced$99/month
  • • 4,000 conversations / mo
  • • 5,000 AI Drafts / mo
  • • Everything in Basic
  • • $0.08 per extra conversation
  • • $0.02 per extra AI draft
What does Voria do?

Every support email arrives with the customer's full order history. AI drafts the reply. You review, send, and track exactly what your team handled and how fa

  • Open an email. The order is already there — status, items, shipping, everything.
  • AI reads the message and drafts a reply based on what the customer wrote.
  • Save replies as macros and drop them into any conversation in one click.
  • See how many emails came in, how fast they went out, and who handled them.
  • Leave a note on any conversation that only your team reads, never the customer.

Features

HelpdeskEmailResponse templatesAI responsesTicketingAuto-assignTaggingSpam detectionMulti-storeAnalyticsReports
Review history
Daily review count on the Shopify App Store
0−1 · 29d· Rating 5.0★ → 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#87▼22

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#109 of 161
Review percentile
33th
Rating percentile
65th
On the App Store
0.3 yrs
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Frequently asked questions

Every support email arrives with the customer's full order history. AI drafts the reply. You review, send, and track exactly what your team handled and how fa It's a helpdesk tool for ecommerce stores.