Vaarden

Shopify helpdesk app by Vaarden·AI assisted support that answers customers in your brand voice, grounded in their orders.

Snapshot

#87of 190 inHelpdesk

Vaarden is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked Jun 25, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $49/mo

free_trial

Built for Shopify

No

Years live

0

launched Jun 23, 2026

Last updated

Jun 23, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

—

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

Catalog position

Where Vaarden sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#87

of 190 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Vaarden has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysshopify_lastmod: set to 2026-06-23name: set to Vaardentagline: set to AI assisted support that answers…description: set to Vaarden turns your Shopify suppo…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Starter (+2 more)primary_price_value: set to 49categories: set to Helpdesklaunched_at: set to Jun 23, 2026works_with: set to noneJun 4, 26Jun 14, 26Jun 25, 26

Works With · Jun 25

set to none

Launched At · Jun 25

set to Jun 23, 2026

Categories · Jun 25

set to Helpdesk

PricingIdentity & listingCadence

Plans

Vaarden pricing tiers.

Starter

$49/month

  • 500 ai convos/mo
  • 2 seats

Growth

$149/month

  • 2500 ai convos/mo
  • 8 seats

Scale

$399/month

  • 10000 ai convos/mo
  • unlimited seats
  • 10 mailboxes

Capabilities

What Vaarden can do.

The 9 capabilities Vaarden lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

3
  • Email
  • Help center
  • FAQs

Workflow automation

6
  • Auto-reply
  • AI responses
  • Unified inbox
  • Rule-based triggers
  • Order tracking
  • Customer notifications

FAQ

Vaarden — frequently asked questions.

What is Vaarden on Shopify?
Vaarden is a Shopify app in the Helpdesk category. Vaarden turns your Shopify support inbox into AI-assisted help. It reads each customer email, matches it to their order, and drafts a reply in your brand's voice using that order's real details. You review every reply before it sends. It learns your tone from past replies and answers common questions from a knowledge base you control. It also handles returns and exchanges: customers request on a self-service page, you approve, and refunds issue when items arrive back.
How do I add Vaarden on Shopify?
Open the Vaarden listing in the Shopify App Store at apps.shopify.com/vaarden-1, choose "Add app," and complete the Shopify install flow. After installation, you can configure Vaarden from your Shopify admin under Apps.
How much does Vaarden cost?
Vaarden has 3 paid plans on the Shopify App Store, starting at $49/month and going up to $399/month.
Is Vaarden free?
No, Vaarden is a paid Shopify app. Plans start at $49/month on the Shopify App Store.
When was Vaarden launched?
Vaarden launched on June 23, 2026.
Is Vaarden Built for Shopify?
Vaarden does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Vaarden alternatives?
Merchants commonly compare Vaarden with Tidio, Gorgias, Redo, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,267

Known for: customer-support

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Redo Tech, Inc

Redo

4.90★634

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★366

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Vaarden.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on Vaarden

Prefer the source? View Vaarden on the Shopify App Store ↗