Webkul Helpdesk Support‑UVdesk

Shopify helpdesk app by Webkul Software Pvt Ltd·Converts customer support inquiries into the service tickets. Streamline customer support.

Snapshot

5.00(6 reviews)#44of 196 inHelpdesk

Ongoing.AI tracks Webkul Helpdesk Support‑UVdesk daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesHelpdesk

Rating

5.00

6 reviews

Pricing

From $36/mo

free_trial

Built for Shopify

No

Years live

9

launched May 19, 2017

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Webkul Helpdesk Support‑UVdesk sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#44

of 196 active apps

Review count percentile

77th

vs category siblings

Rating percentile

79th

vs category siblings

Years on App Store

9

since 2017

Listing change cadence

What Webkul Helpdesk Support‑UVdesk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-22 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-22 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(6 reviews)
  • 100%positive20
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    Good app we highly recommend this for those who need a ticketing system. Thank you for assisting us.
    Prime Goods · 5

    Plans

    Webkul Helpdesk Support‑UVdesk pricing tiers.

    Enterprise Plan

    $36/month

    • $36 for Two Agents
    • Multiple Stores
    • 50+ Apps
    • Unlimited Mailbox
    • All Enterprise Plan Features

    Capabilities

    What Webkul Helpdesk Support‑UVdesk can do.

    The 5 capabilities Webkul Helpdesk Support‑UVdesk lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Channels

    3
    • Email
    • Help center
    • Contact form

    Workflow automation

    2
    • AI responses
    • Ticketing

    FAQ

    Webkul Helpdesk Support‑UVdesk — frequently asked questions.

    What is Webkul Helpdesk Support‑UVdesk on Shopify?
    Webkul Helpdesk Support‑UVdesk is a Shopify app in the Helpdesk category. UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart. It averages 5.00 out of 5 across 6 merchant reviews on the Shopify App Store.
    How much does Webkul Helpdesk Support‑UVdesk cost?
    Webkul Helpdesk Support‑UVdesk has a single paid plan at $36/month on the Shopify App Store.
    Is Webkul Helpdesk Support‑UVdesk free?
    No, Webkul Helpdesk Support‑UVdesk is a paid Shopify app. Plans start at $36/month on the Shopify App Store.
    When was Webkul Helpdesk Support‑UVdesk launched?
    Webkul Helpdesk Support‑UVdesk launched on May 19, 2017 — over 9 years on the Shopify App Store. In that time it has gathered 6 merchant reviews.
    Is Webkul Helpdesk Support‑UVdesk Built for Shopify?
    Webkul Helpdesk Support‑UVdesk does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Webkul Helpdesk Support‑UVdesk alternatives?
    Merchants commonly compare Webkul Helpdesk Support‑UVdesk with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Webkul Helpdesk Support‑UVdesk.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Webkul Helpdesk Support‑UVdesk on the Shopify App Store ↗