Helpdesk · refreshed Jun 12, 2026

Webkul Helpdesk Support‑UVdesk for Shopify

by Webkul Software Pvt Ltd · Converts customer support inquiries into the service tickets. Streamline customer support.

6 reviews, 5.00 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesHelpdesk

Rating

5.00

6 reviews

Pricing

From $36/mo

free_trial

Built for Shopify

No

Years live

9

launched May 19, 2017

Last updated

May 22, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where Webkul Helpdesk Support‑UVdesk sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#43

of 180 active apps

Review count percentile

75th

vs category siblings

Rating percentile

81th

vs category siblings

Years on App Store

9

since 2017

Listing change cadence

What Webkul Helpdesk Support‑UVdesk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 dayscategories: set to Helpdesklaunched_at: set to May 19, 2017works_with: set to Amazon Cs-Cart eBay Magento 2 Op…name: set to Webkul Helpdesk Support‑UVdesktagline: set to Converts customer support inquir…description: set to UVdesk helpdesk allows merchants…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Enterprise Planprimary_price_value: set to 36shopify_lastmod: set to 2026-05-22May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · May 30

set to 2026-05-22

Primary Price Value · May 28

set to 36

Pricing Tiers · May 28

set to Enterprise Plan

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive100% · 20
  • Neutral0% · 0
  • Negative0% · 0
Good app we highly recommend this for those who need a ticketing system. Thank you for assisting us.
Prime Goods · 5★ ·

Top themes

    Plans

    Webkul Helpdesk Support‑UVdesk pricing tiers.

    Enterprise Plan

    $36/month

    • $36 for Two Agents
    • Multiple Stores
    • 50+ Apps
    • Unlimited Mailbox
    • All Enterprise Plan Features

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

    Find every brand running Webkul Helpdesk Support‑UVdesk.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Webkul Helpdesk Support‑UVdesk on the Shopify App Store ↗