Helpdesk · refreshed Jun 12, 2026

Unicall.ai for Shopify

by UniCall.AI Corp · Unicall: AI-powered customer support agents that handle your calls 24/7.

2 reviews, 3.00 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesHelpdesk

Rating

3.00

2 reviews

Pricing

From $19/mo

free_trial

Built for Shopify

No

Years live

1

launched Apr 17, 2025

Last updated

Apr 28, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where Unicall.ai sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#63

of 180 active apps

Review count percentile

64th

vs category siblings

Rating percentile

58th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What Unicall.ai has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to Unicall.aitagline: set to Unicall: AI-powered customer sup…description: set to With Unicall.ai, instantly get a…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Launch plan (+2 more)primary_price_value: set to 19categories: set to Helpdesklaunched_at: set to Apr 17, 2025works_with: set to noneshopify_lastmod: set to 2026-04-28May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · May 30

set to 2026-04-28

Works With · May 29

set to none

Launched At · May 29

set to Apr 17, 2025

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive50% · 1
  • Neutral0% · 0
  • Negative50% · 1
Unicall was easy to set up and worked right out of the box. The AI voice agents sound really natural and handle customer questions like order status, shipping, and returns without any manual input from us. I love that it syncs directly with our Shopify store, so customers get real-time answers without waiting. It’s a great way to offer 24/7 phone support without hiring extra staff. Super helpful for improving customer experience while saving us time!
SCONTAMII · 5★ · 2025-04-18
Gave it quick test and very quickly realized it is woefully under developed and lacks very simple modifications that most stores will need.
Physio Flex Pro · 1★ · 2025-07-08

Top themes

  1. 1. missing-features1
  2. 2. product-limitations1

Plans

Unicall.ai pricing tiers.

Launch plan

$19/month

  • Top up at 20 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Only pay for what you use
  • 15 min initial credit

Scale plan

$49/month

  • Top up at 15 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Toll-free number available
  • Up To 3 Simultaneous Calls
  • Save 25% on usage rate
  • 30 min initial credit

Accelerate plan

$299/month

  • Top up at 12 cts per minute
  • Custom AI Support Agent
  • Ultra-realistic Voices
  • Dedicated Phone Number
  • Toll-free number available
  • Up To 10 Simultaneous Calls
  • Save 40% on usage rate
  • 60 min initial credit

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running Unicall.ai.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Unicall.ai on the Shopify App Store ↗