OngoingAI

Unanimity usage & market intelligence

Pricing
Free trial available
Basic$490/month

14-day free trial · or $4,900/year and save 17%

  • • 200 tickets per month
  • • 3 AI support agents
  • • Omni-channel chat, ticket & mail
  • • AI handles carrier claims
What does Unanimity do?

Unanimity AI automates returns, refunds, and multi-channel support for e-commerce, saving time and boosting efficiency

  • Automate returns, refunds, and shipping labels
  • Respond to Mail, Messenger, WhatsApp, Instagram, contact form in one place
  • Customize your chatbot’s tone and brand prompts
  • AI-powered knowledge retrieval from PDFs and URLs

Features

HelpdeskEmailChatbotPhoneSocial mediaContact formAuto-replyAI responsesAI summariesTicketingAuto-assignEscalationSpam detectionOrder trackingMulti-languageAnalyticsReports
Catalog position
Within Helpdesk on the App Store
Rank by reviews
#60 of 146
Review percentile
60th
Rating percentile
67th
On the App Store
2.1 yrs
Works with
Integrations listed for Unanimity
GmailInstagramMessengerWhatsApp
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Frequently asked questions

Unanimity AI automates returns, refunds, and multi-channel support for e-commerce, saving time and boosting efficiency It's a helpdesk tool for ecommerce stores.