OngoingAI

TideReply usage & market intelligence

Pricing
Free trial available
Starter$39/month

7-day free trial

  • • AI chat trained on your store
  • • Order tracking in chat
  • • Live human takeover
What does TideReply do?

Add AI support chat to your Shopify store. TideReply answers questions from your products and policies, shows order status, and hands off to you for live chat.

  • AI chat answers customer questions from your products, pages, and policies
  • Customers can check their order status and tracking inside the chat
  • Take over any conversation live when a customer needs a human
  • Replies in the customer's language automatically
  • Set up in one click from the theme editor, no coding needed

Features

ChatAI chatbotsLive chatFAQsGreetingsOrder updatesColor and fontChat windowWelcome messagesHelpdeskEmailChatbotAuto-replyAI responsesEscalationOrder trackingMulti-language
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#647 of 852
Review percentile
24th
Rating percentile
61th
On the App Store
0.1 yrs
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Frequently asked questions

Add AI support chat to your Shopify store. TideReply answers questions from your products and policies, shows order status, and hands off to you for live chat. It's a chat tool for ecommerce stores.