OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 1 agent seat, 1 store
  • • 50 AI conversations/month
  • • Telegram & Shopify channels
  • • AI knowledge base & draft replies
  • • Audio/video calls, CSAT & contacts
Launch
$19/month
14-day free trial · or $190/year and save 17%
  • • 3 seats · 100 AI conversations/month
  • • Website live-chat widget
  • • Shopify customer data in the inbox
  • • AI discount & add-to-cart actions
  • • Sales & AI analytics, live visitors
Growth
$39/month
or $390/year and save 17%
  • • 10 seats · 3 stores · 200 AI conversatio
  • • Advanced AI model + custom AI persona
  • • Full copilot + auto AI actions (refunds,
  • • All analytics, custom roles, audit log,
  • • Channel webhooks & screen sharing
Scale
$99/month
or $990/year and save 17%
  • • 50 seats · 10 stores · 500 AI conversati
  • • Max AI model + unlimited triggers
  • • AI auto-refunds & order fulfillment
  • • White label branding
  • • 1-year ticket history
What does TicketON do?

One inbox for Telegram, website chat and Shopify. Teyra, your AI agent, replies 24/7, resolves chats and acts on orders — refunds, discounts and more.

  • Live chat & AI: Answer shoppers and handle orders, refunds, and discounts
  • Inbox & team: Manage web, Telegram, and Shopify chats in one shared inbox
  • Voice & video calls: Talk to customers with screen sharing inside the chat
  • Help center: Let customers find answers on their own with FAQs and articles
  • Mobile app: Manage your inbox and take calls from anywhere, anytime

Features

ChatAI chatbotsLive chatVoice supportVideo callsSocial mediaFile uploadMulti-languageReal-time translationPush notificationsBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellSurveysSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentAgent avatarHelpdeskEmailChatbotSelf-serviceHelp centerContact form
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #209▼2
  • Chat
    #850

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#640 of 891
Review percentile
28th
Rating percentile
61th
On the App Store
0.2 yrs
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Frequently asked questions

One inbox for Telegram, website chat and Shopify. Teyra, your AI agent, replies 24/7, resolves chats and acts on orders — refunds, discounts and more. It's a chat tool for ecommerce stores.