OngoingAI

TicketON usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 1 agent seat, 1 store
  • • 50 AI conversations/month
  • • Telegram & Shopify channels
  • • AI knowledge base & draft replies
  • • Audio/video calls, CSAT & contacts
Launch$19/month

14-day free trial · or $190/year and save 17%

  • • 3 seats · 100 AI conversations/month
  • • Website live-chat widget
  • • Shopify customer data in the inbox
  • • AI discount & add-to-cart actions
  • • Sales & AI analytics, live visitors
Growth$39/month

or $390/year and save 17%

  • • 10 seats · 3 stores · 200 AI conversatio
  • • Advanced AI model + custom AI persona
  • • Full copilot + auto AI actions (refunds,
  • • All analytics, custom roles, audit log,
  • • Channel webhooks & screen sharing
Scale$99/month

or $990/year and save 17%

  • • 50 seats · 10 stores · 500 AI conversati
  • • Max AI model + unlimited triggers
  • • AI auto-refunds & order fulfillment
  • • White label branding
  • • 1-year ticket history
What does TicketON do?

One inbox for Telegram, website chat and Shopify. Teyra, your AI agent, replies 24/7, resolves chats and acts on orders — refunds, discounts and more.

  • Live chat & AI: Answer shoppers and handle orders, refunds, and discounts
  • Inbox & team: Manage web, Telegram, and Shopify chats in one shared inbox
  • Voice & video calls: Talk to customers with screen sharing inside the chat
  • Help center: Let customers find answers on their own with FAQs and articles
  • Mobile app: Manage your inbox and take calls from anywhere, anytime

Features

ChatAI chatbotsLive chatVoice supportVideo callsSocial mediaFile uploadMulti-languageReal-time translationPush notificationsBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellSurveysSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentAgent avatarHelpdeskEmailChatbotSelf-serviceHelp centerContact form
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#637 of 852
Review percentile
25th
Rating percentile
61th
On the App Store
0.2 yrs
Apps similar to TicketON
The App Store's own "more apps like this" for TicketON
Tidio: AI Chatbot & Live Chat
4.8(1,336)

Free plan available

QuickCEP: AI Support Agent
4.9(56)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(703)

Free trial available

Frequently asked questions

One inbox for Telegram, website chat and Shopify. Teyra, your AI agent, replies 24/7, resolves chats and acts on orders — refunds, discounts and more. It's a chat tool for ecommerce stores.