Ticket Flow ‑ clients support

Shopify helpdesk app by South tech·TicketFlow centralizes support tickets and order context. Manage requests and reply with your team.

Snapshot

#187of 196 inHelpdesk

Ticket Flow ‑ clients support is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

0

launched May 26, 2026

Last updated

Jul 3, 2026

Shopify listing

Category rank over time

Where Ticket Flow ‑ clients support sits day-by-day in Helpdesk.

Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Helpdesk leaderboard →

#64#67#70#72#75May 30Jun 1Jun 3Jun 5Jun 7Ticket Flow ‑ clients support · #66
Best position observed: #65. Ticket Flow ‑ clients support climbed 7 positions over the window.

Catalog position

Where Ticket Flow ‑ clients support sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#187

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Ticket Flow ‑ clients support has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-04 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01pricing_model: free_trial → freemiumpricing_tiers: Premium → Free plan (+1 more)shopify_lastmod: 2026-07-01 → 2026-07-02shopify_lastmod: 2026-07-02 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-07-02 → 2026-07-03

Shopify Lastmod · Jul 3

2026-07-01 → 2026-07-02

Pricing Tiers · Jul 2

Premium → Free plan (+1 more)

PricingIdentity & listingCadence

Plans

Ticket Flow ‑ clients support pricing tiers.

Free plan

Free

  • Clients and Admin tickets
  • Easy "One-Click" full instalaltion
  • Bulk tickets edit

Premium

$9.90/month

  • Email notifications
  • Clients and Admin tickets
  • AI responses generation
  • Admin only tickets (for intern tickets)
  • Bulk tickets edit
  • Easy "One-Click" full instalaltion

Capabilities

What Ticket Flow can do.

The 4 capabilities Ticket Flow lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

2
  • Help center
  • Contact form

Workflow automation

2
  • AI responses
  • Reports

FAQ

Ticket Flow — frequently asked questions.

What is Ticket Flow on Shopify?
Ticket Flow, officially listed on the Shopify App Store as Ticket Flow ‑ clients support, is a Shopify app in the Helpdesk category. TicketFlow provides a simple ticketing system for customer support. Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers.
How much does Ticket Flow cost?
Ticket Flow offers a free plan and a single paid plan at $9/month. The free plan includes Clients and Admin tickets, Easy "One-Click" full instalaltion, and Bulk tickets edit. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
Is Ticket Flow free?
Yes — Ticket Flow offers a free plan alongside paid options. The free plan includes Clients and Admin tickets, Easy "One-Click" full instalaltion, and Bulk tickets edit. Paid plans start at $9/month for advanced features.
When was Ticket Flow launched?
Ticket Flow launched on May 26, 2026.
Is Ticket Flow Built for Shopify?
Ticket Flow does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Ticket Flow alternatives?
Merchants commonly compare Ticket Flow with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★666

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Ticket Flow ‑ clients support.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Ticket Flow ‑ clients support — free Start free

Prefer the source? View Ticket Flow ‑ clients support on the Shopify App Store ↗