OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Lite
Free
  • • 500 AI replies per month
  • • 1 store connected
  • • Email + Live Chat support
  • • AI training (products + FAQs)
  • • Email AI Summaries
Standard
$29/month
7-day free trial · or $310/year and save 11%
  • • 4,000 AI replies per month
  • • Email + Live Chat Support
  • • AI Training (products + FAQs)
  • • Abandoned Cart Recovery
  • • Analytics Dashboard
Plus
$59/month
7-day free trial · or $670/year and save 5%
  • • 10,000 AI replies per month
  • • 3 stores connected
  • • Email + Live Chat Support
  • • Full Analytics Dashboard
  • • Lead Collection & Export
Pro
$179/month
7-day free trial · or $1,950/year and save 9%
  • • Everything in Plus
  • • Unlimited AI replies
  • • Unlimited stores & clients
  • • All channels (Email Copilot & Live chat)
  • • API Access & Webhooks
What does Taskra do?

Taskra connects to your Shopify store and handles customer support, live chat, lead capture, and order actions — all powered by AI trained on your store data.

  • AI trained on your products, policies, and order history
  • Inbox Copilot drafts email replies you can edit and send
  • Storefront live chat that answers shoppers in your brand voice
  • Abandoned checkout follow-ups that mention items left behind
  • Daily email summaries of conversations the AI handled for you

Features

HelpdeskEmailLive chatChatbotPhoneSocial mediaHelp centerContact formFAQsAuto-replyAI responsesAI summariesUnified inboxEscalationMulti-storeAnalyticsReportsChatAI chatbotsEmail chatMulti-languageBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryCOD verificationDiscountsGreetingsProduct recommendationsQuick repliesReview requestsOrder updatesCross-sellColor and fontChat windowWelcome messagesChat buttonsTaggingChat assignment
Review history
Daily review count on the Shopify App Store
1+1 · 30d· Rating 0.0★ → 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #92▼11
  • Chat
    #365▼53

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#59 of 162
Review percentile
64th
Rating percentile
100th
On the App Store
0.1 yrs
Works with
Integrations listed for Taskra ‑ AI Customer Support
ChatGPTClaudeEmailsKlaviyoMailchimpZapier
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Frequently asked questions

Taskra connects to your Shopify store and handles customer support, live chat, lead capture, and order actions — all powered by AI trained on your store data. It's a helpdesk tool for ecommerce stores.