TBit ‑ Whatsapp & Instagram

Shopify helpdesk app by TBit·TBit: Automate WhatsApp & Instagram chats, inventory, and sales with AI

Snapshot

5.00(3 reviews)#58of 196 inHelpdesk

Ongoing.AI tracks TBit ‑ Whatsapp & Instagram daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesHelpdesk

Rating

5.00

3 reviews

Pricing

From $15/mo

freemium

Built for Shopify

No

Years live

1

launched Sep 19, 2024

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where TBit ‑ Whatsapp & Instagram sits day-by-day in Helpdesk.

Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Helpdesk leaderboard →

#66#67#69#70#71May 28May 30Jun 2Jun 4Jun 7TBit ‑ Whatsapp & Instagram · #68
Best position observed: #67. TBit ‑ Whatsapp & Instagram held steady over the window.

Catalog position

Where TBit ‑ Whatsapp & Instagram sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#58

of 196 active apps

Review count percentile

71th

vs category siblings

Rating percentile

79th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What TBit ‑ Whatsapp & Instagram has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-06 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-21 → 2026-06-29

Shopify Lastmod · Jun 22

2026-06-16 → 2026-06-21

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(3 reviews)
  • 100%positive4
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    Llevamos menos de un mes probando Tbit y nos ha gustado mucho este acercamiento con el cliente. Hemos tenido varios retos mientras probamos la mejor forma de entrenarla pero en todo este proceso, nos hemos sentido muy acompañadas y apoyadas por todo el equipo de Tbit! De verdad que les celebro mucho la atención tan personalizada y la importancia que nos han dado!
    Ailé Fabrica de Diseño · 5 · 2025-09-18

    Plans

    TBit ‑ Whatsapp & Instagram pricing tiers.

    Trial Period

    Free

    • Access to TBit platform
    • Integration with Whatsapp and Instagram
    • Answer up to 200 messages
    • Sync up to 10 products

    Starter

    $15/month

    • Everything else as before
    • Answer up to 500 messages
    • Sync up to 30 products

    Plus

    $45/month

    • Everything else as before
    • Answer up to 1500 messages
    • Sync up to 200 products
    • Access to Whatsapp Campaigns
    • Access to Calendar

    Business

    $80/month

    • Everything else as before
    • Answer up to 1500 messages
    • Sync up to 1000 products
    • Agent can answer queries about orders

    Capabilities

    What TBit can do.

    The 8 capabilities TBit lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Channels

    3
    • Live chat
    • Chatbot
    • Social media

    Workflow automation

    5
    • Auto-reply
    • AI responses
    • AI summaries
    • Escalation
    • Multi-language

    FAQ

    TBit — frequently asked questions.

    What is TBit on Shopify?
    TBit, officially listed on the Shopify App Store as TBit ‑ Whatsapp & Instagram, is a Shopify app in the Helpdesk category. TBit streamlines customer conversations on WhatsApp and Instagram with an AI assistant that handles inquiries, manages inventory, and creates orders in real time — all synced with Shopify. Designed for merchants who want to sell more without adding complexity: TBit helps you respond instantly, boost conversions, and keep your human touch. Get started in under 5 minutes, no coding, no setup hassle. Connect your store, train your agent and start selling 24/7 while TBit takes care of the rest. It averages 5.00 out of 5 across 3 merchant reviews on the Shopify App Store.
    How much does TBit cost?
    TBit offers a free plan and 3 paid plans starting at $15/month and going up to $80/month. The free plan includes Access to TBit platform, Integration with Whatsapp and Instagram, Answer up to 200 messages, and Sync up to 10 products. The paid plans unlock advanced features beyond what's available on the free tier.
    Is TBit free?
    Yes — TBit offers a free plan alongside paid options. The free plan includes Access to TBit platform, Integration with Whatsapp and Instagram, and Answer up to 200 messages. Paid plans start at $15/month for advanced features.
    When was TBit launched?
    TBit launched on September 19, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 3 merchant reviews.
    Is TBit Built for Shopify?
    TBit does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best TBit alternatives?
    Merchants commonly compare TBit with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running TBit ‑ Whatsapp & Instagram.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View TBit ‑ Whatsapp & Instagram on the Shopify App Store ↗