OngoingAI

Phone Numbers & Calls usage & market intelligence

Shopify rating

2.5 ★

9 reviews

Pricing
Free trial available
Pay as you go$8/month

7-day free trial

  • • SPECIAL PRICE - LIMITED TIME
  • • US toll-free number for calls
  • • Forward calls to your personal phone
  • • Voicemail Support
Professional$10/month

7-day free trial

  • • Free US toll-free number with SMS (in)
  • • 250 US mins/mo
  • • Voicemail Support
  • • Outgoing Calls
  • • Record Incoming Calls
Enterprise$20/month
  • • Free US toll-free number with SMS (in)
  • • Special price for ex-EasyCall customers
  • • 750 US mins / mo
  • • Full Custom VM Support
  • • Plus all Pro Features
What does Phone Numbers & Calls do?

Get a toll-free phone number for your store for better customer service and to boost sales. A phone number gives customers an easy way to reach yo...

  • Get a toll-free number for better customer service, customers can call or text.
  • Increase sales by answering customer questions, reduce customer churn.
  • Protect your privacy and your personal free time by using a business number.

Features

HelpdeskPhoneHelp center
Review history
Daily review count on the Shopify App Store
9±0 · 29d· Rating steady at 2.5★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#82▼10

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#11 of 161
Review percentile
94th
Rating percentile
68th
On the App Store
7.9 yrs
Works with
Integrations listed for Phone Numbers & Calls ‑ SBoard
Shopify Admin
Apps similar to Phone Numbers & Calls
The App Store's own "more apps like this" for Phone Numbers & Calls
Tidio: AI Chatbot & Live Chat
4.8(1,340)

Free plan available

QuickCEP: AI Support Agent
4.9(55)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(704)

Free trial available

Frequently asked questions

Get a toll-free phone number for your store for better customer service and to boost sales. A phone number gives customers an easy way to reach yo... It's a helpdesk tool for ecommerce stores.