Phone Numbers & Calls ‑ SBoard

Shopify helpdesk app by #21Zoo Labs·Get a toll-free phone number for your store for better customer service and to boost sales.

Snapshot

2.60(10 reviews)#38of 193 inHelpdesk

Ongoing.AI tracks Phone Numbers & Calls ‑ SBoard daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesHelpdesk

Rating

2.60

10 reviews

Pricing

From $8/mo

free_trial

Built for Shopify

No

Years live

7

launched Oct 15, 2018

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

-1

Rating change

7-day Δ

+0.00

28-day Δ

-0.20

#11#11#11#10#105.003.752.501.250.00May 28Jun 5Jun 13Jun 21Jun 29Total reviewsRating (0–5)
Phone Numbers & Calls ‑ SBoard lost 1 reviews over the last 28 days, rating moved -0.20.

Category rank over time

Where Phone Numbers & Calls ‑ SBoard sits day-by-day in Helpdesk.

Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Helpdesk leaderboard →

#40#47#54#60#67May 28May 31Jun 4Jun 7Jun 11Phone Numbers & Calls ‑ SBoard · #59Belco ‑ Customer Support · #58My AskAI · #60
Best position observed: #41. Phone Numbers & Calls ‑ SBoard slipped 5 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Phone Numbers & Calls ‑ SBoard sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#38

of 193 active apps

Review count percentile

80th

vs category siblings

Rating percentile

58th

vs category siblings

Years on App Store

7

since 2018

Listing change cadence

What Phone Numbers & Calls ‑ SBoard has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-09 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

2.60(10 reviews)
  • 86%positive30
  • 0%neutral0
  • 14%negative5

Top themes

    What merchants praise

    “This app is wonderful at first I was using the free version but upgraded so that I would have the custom voicemail for my business...I had a few kinks however Oliver was very responsive and personally created a fix that will not only help me but any other business owners that are looking to have a custom professional voicemail recording set up for their business while still having the ability to forward to their personal phone.”
    YungStar · 5★

    What merchants complain about

    “This app is charging me for a service I AM NOT SUBSCRIBED TO!! Please stop charging my account for this service!!!! DO NOT DOWNLOAD THIS APP!! They’re not reachable for customer service issues!!!”
    KURVD · 1★

    Plans

    Phone Numbers & Calls ‑ SBoard pricing tiers.

    Pay as you go

    $8/month

    • SPECIAL PRICE - LIMITED TIME
    • US toll-free number for calls
    • Forward calls to your personal phone
    • Voicemail Support

    Professional

    $10/month

    • Free US toll-free number with SMS (in)
    • 250 US mins/mo
    • Voicemail Support
    • Outgoing Calls
    • Record Incoming Calls
    • Forward calls to your phone

    Enterprise

    $20/month

    • Free US toll-free number with SMS (in)
    • Special price for ex-EasyCall customers
    • 750 US mins / mo
    • Full Custom VM Support
    • Plus all Pro Features

    Capabilities

    What Phone Numbers & Calls can do.

    The 2 capabilities Phone Numbers & Calls lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Channels

    2
    • Phone
    • Help center

    FAQ

    Phone Numbers & Calls — frequently asked questions.

    What is Phone Numbers & Calls on Shopify?
    Phone Numbers & Calls, officially listed on the Shopify App Store as Phone Numbers & Calls ‑ SBoard, is a Shopify app in the Helpdesk category. Get a toll-free phone number for your store for better customer service and to boost sales. A phone number gives customers an easy way to reach you. You can get verified with Google, Facebook and Alibaba Merchant accounts and signal that you run a trustworthy store. It averages 2.60 out of 5 across 10 merchant reviews on the Shopify App Store.
    How much does Phone Numbers & Calls cost?
    Phone Numbers & Calls has 3 paid plans on the Shopify App Store, starting at $8/month and going up to $20/month.
    Is Phone Numbers & Calls free?
    No, Phone Numbers & Calls is a paid Shopify app. Plans start at $8/month on the Shopify App Store.
    When was Phone Numbers & Calls launched?
    Phone Numbers & Calls launched on October 15, 2018 — over 7 years on the Shopify App Store. In that time it has gathered 10 merchant reviews.
    Is Phone Numbers & Calls Built for Shopify?
    Phone Numbers & Calls does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Phone Numbers & Calls alternatives?
    Merchants commonly compare Phone Numbers & Calls with Tidio, Gorgias, Redo, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Gorgias Inc.

    Gorgias: AI, Helpdesk & Chat

    4.20★653

    Known for: customer-support

    Redo Tech, Inc

    Redo

    4.90★649

    Channelwill

    Willdesk: Live Chat&AI Chatbot

    4.80★364

    Known for: ease-of-use

    Browse more inAll Helpdesk apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Phone Numbers & Calls ‑ SBoard.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Phone Numbers & Calls ‑ SBoard

    Prefer the source? View Phone Numbers & Calls ‑ SBoard on the Shopify App Store ↗