Helpdesk · refreshed Jun 12, 2026
Customer Support AI Chat by SR for Shopify
by Lemuel Torrefiel · Build intelligent support AIs that understand your products, follow your rules, and escalate issues.
Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 12, 2026.
Pricing
From $10/mo
paid
Built for Shopify
No
Years live
0
launched Dec 23, 2025
Last updated
Apr 28, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
—
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Customer Support AI Chat by SR sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#122
of 180 active apps
Review count percentile
0th
vs category siblings
Rating percentile
0th
vs category siblings
Years on App Store
0
since 2025
Listing change cadence
What Customer Support AI Chat by SR has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-04-28
Works With · May 29
set to none
Launched At · May 29
set to Dec 23, 2025
Plans
Customer Support AI Chat by SR pricing tiers.
Starter Plan
$10/month
- 100 AI conversations/month
- All included in the Free trial
- Better Priority Support
- Custom solutions and integrations
Small Pack
$15 one-time charge
- Top up 50 AI Conversations
- Consumes monthly limits first
Growth Plan
$30/month
- 500 AI conversations/month
- All included in the Starter Plan
- High Priority Support
- Custom Solutions and Integrations
Pro Plan
$60/month
- 2,000 AI conversations/month
- All included in the Growth Plan
- Highest Priority Support
- Custom solutions and integrations
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Customer Support AI Chat by SR.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Customer Support AI Chat by SR on the Shopify App Store ↗