OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
From $10
Starter Plan
$10/month
or $110/year and save 8%
  • • 100 AI conversations/month
  • • All included in the Free trial
  • • Better Priority Support
  • • Custom solutions and integrations
Small Pack
$15 one-time charge
  • • Top up 50 AI Conversations
  • • Consumes monthly limits first
Growth Plan
$30/month
or $320/year and save 11%
  • • 500 AI conversations/month
  • • All included in the Starter Plan
  • • High Priority Support
  • • Custom Solutions and Integrations
Pro Plan
$60/month
or $600/year and save 17%
  • • 2,000 AI conversations/month
  • • All included in the Growth Plan
  • • Highest Priority Support
  • • Custom solutions and integrations
What does Customer Support AI Chat by SR do?

Meet the fastest way to automate customer support for your e-commerce brand - SupportRules allows users to create CS AIs that understand your business.

  • Chat Widget
  • AI Powered Responses
  • Custom Ticketing System for Escalation of Important Customer Issues

Features

HelpdeskEmailLive chatChatbotContact formAuto-replyAI responsesAI summariesTicketingEscalationCustomer notificationsFeedback surveys
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #233▲2

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#91 of 162
Review percentile
44th
Rating percentile
64th
On the App Store
0.8 yrs
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Frequently asked questions

Meet the fastest way to automate customer support for your e-commerce brand - SupportRules allows users to create CS AIs that understand your business. It's a helpdesk tool for ecommerce stores.