Helpdesk · refreshed Jun 12, 2026
Support Pilot AI ‑ helpdesk for Shopify
by JR management · Each support ticket becomes a revenue action — reply, recommend, recover, resell. 24/7.
1 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
1 reviews
Pricing
From $15/mo
freemium
Built for Shopify
No
Years live
0
launched Mar 18, 2026
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Support Pilot AI ‑ helpdesk sits day-by-day in Helpdesk.
Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Support Pilot AI ‑ helpdesk sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#80
of 180 active apps
Review count percentile
56th
vs category siblings
Rating percentile
81th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What Support Pilot AI ‑ helpdesk has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-05-22 → 2026-06-11
Shopify Lastmod · May 30
set to 2026-05-22
Works With · May 28
set to Shopify Admin Anthropic Claude A…
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 1
- Neutral0% · 0
- Negative0% · 0
Top themes
Plans
Support Pilot AI ‑ helpdesk pricing tiers.
Free
Free
- 50 AI responses
- Gmail integration
- AI classification
- Order lookup
Starter
$15/month
- 100 AI responses/mo
- Auto-send + escalation rules
- Playbooks
- Knowledge base
- Email alerts
Growth
$49/month
- 500 AI responses/mo
- Unlimited playbooks
- Full knowledge base
- Priority support
Scale
$99/month
- 1200 AI responses/mo
- All Growth features
- Dedicated support
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Support Pilot AI ‑ helpdesk.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Support Pilot AI ‑ helpdesk on the Shopify App Store ↗