Helpdesk · refreshed Jun 12, 2026
Customer Support Tickets Hub for Shopify
by Bodanius · Add Support Tickets in customer accounts. Track issues, respond faster, and stay organized.
1 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
1 reviews
Pricing
From $4/mo
free_trial
Built for Shopify
No
Years live
0
launched Mar 2, 2026
Last updated
May 29, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Customer Support Tickets Hub sits day-by-day in Helpdesk.
Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Customer Support Tickets Hub sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#72
of 180 active apps
Review count percentile
56th
vs category siblings
Rating percentile
81th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What Customer Support Tickets Hub has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-05-29
Works With · May 28
set to Customer accounts
Launched At · May 28
set to Mar 2, 2026
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 1
- Neutral0% · 0
- Negative0% · 0
“Highly recommend! Really happy with this app, it works great. Support was also incredibly fast and helpful when I had a few questions.”
Top themes
Plans
Customer Support Tickets Hub pricing tiers.
Starter
$4.99/month
- 150 Tickets/month
- No Agent seats
- Email notifications
- 5MB x 3 attachments
- Custom issue types
- Order linking
Growth
$8.99/month
- 400 Tickets/month
- 3 Agent seats
- Email notifications
- 10MB x 5 attachments
- Custom issue types
- Order linking
Pro
$19.99/month
- Unlimited Tickets
- 10 Agent seats
- Email notifications
- 20MB x 10 attachments
- Custom issue types
- Order linking
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Customer Support Tickets Hub.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Customer Support Tickets Hub on the Shopify App Store ↗