Stylo

Stylo, officially listed on the Shopify App Store as Stylo: AI in Zendesk, is a Shopify app in the Helpdesk category. A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly.

Stylo is free to install and use on Shopify — there are no paid plans on this app.

Yes — Stylo is free to install and use on Shopify. There are no paid plans.

Stylo launched on February 14, 2024 — over 2 years on the Shopify App Store.

Stylo does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Stylo with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.