ShopSense

Shopify chat app by RUTD Creatives·AI assistant that understands shopper intent, reads between the lines, and learns from every sale.

Snapshot

#477of 820 inChat

ShopSense is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

Pricing

From $5/mo

freemium

Built for Shopify

No

Years live

0

launched May 1, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ShopSense sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#477

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What ShopSense has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-07 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-05-07 → 2026-06-30

PricingIdentity & listingCadence

Plans

ShopSense pricing tiers.

Free

Free

  • 150 recommendations/mo
  • AI shopping assistant with streaming
  • Smart product ranking
  • Mood-adaptive responses
  • Quick reply suggestions
  • Assistant name & tone
  • Conversation inbox

Starter

$5/month

  • 500 recommendations/mo
  • Everything in Free
  • Conversion tracking & analytics
  • Customer sentiment analysis
  • Shop vibe & welcome message
  • Product popularity insights
  • Email support

Growth

$15/month

  • 2,000 recommendations/mo
  • Everything in Starter
  • Knowledge base (teach your AI)
  • Custom AI instructions
  • Customer theme breakdown
  • Bundle opportunity insights
  • Top converting products
  • Priority support

Pro

$39/month

  • 10,000 recommendations/mo
  • Everything in Growth
  • Per-store AI learning
  • Sentiment CSV export
  • Advanced conversion analytics
  • Dedicated support

Capabilities

What ShopSense can do.

The 36 capabilities ShopSense lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

5
  • AI chatbots
  • Live chat
  • Multi-language
  • Behavior tracking
  • Customer insights

Automated responses

9
  • Cart recovery
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Cross-sell
  • Upsell

Customization

5
  • Color and font
  • Chat window
  • Welcome messages
  • Chat flows
  • Agent avatar

Upsell and cross-sell

Customization

5
  • Cart upsell
  • Product page upsell
  • Sticky cart
  • Pop-ups
  • Multi-language

Offers and recommendations

6
  • Product recommendations
  • Frequently bought together
  • Bundles
  • Volume discounts
  • Tiered discounts
  • AI recommendations

Analytics

6
  • A/B testing
  • Click-through rates
  • Conversion rates
  • Recommendation performance
  • Optimization suggestions
  • Funnel performance

FAQ

ShopSense — frequently asked questions.

What is ShopSense on Shopify?
ShopSense is a Shopify app in the Chat category. ShopSense is an AI shopping assistant that goes beyond keyword matching. It reads customer messages, understands what they actually need, and searches your entire catalog to find matches. When a shopper sounds unsure, it detects that hesitation and adapts its response to build confidence. It rewrites vague queries into precise product searches and ranks results using real conversion data from your store. You control the tone, personality, and look so it feels like a natural part of your brand.
How much does ShopSense cost?
ShopSense offers a free plan and 3 paid plans starting at $5/month and going up to $39/month. The free plan includes 150 recommendations/mo, AI shopping assistant with streaming, Smart product ranking, and Mood-adaptive responses. The paid plans unlock advanced features beyond what's available on the free tier.
Is ShopSense free?
Yes — ShopSense offers a free plan alongside paid options. The free plan includes 150 recommendations/mo, AI shopping assistant with streaming, and Smart product ranking. Paid plans start at $5/month for advanced features.
When was ShopSense launched?
ShopSense launched on May 1, 2026.
Is ShopSense Built for Shopify?
ShopSense does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ShopSense alternatives?
Merchants commonly compare ShopSense with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ShopSense.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View ShopSense on the Shopify App Store ↗