OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
30 reviews
What merchants actually report
5.00average· 38 reviews analyzed· 38 with written feedback
100% 5★0% ≤3★

32% of attributable reviewers are Pakistan merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
Pakistan 32%United States 26%United Kingdom 13%Saudi Arabia 11%United Arab Emirates 8%
Tenure when reviewed
under a day 16%days 76%months 8%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • 100 AI replies per month
  • • Basic sales and support skills
  • • Performance analytics
  • • Standard support
Starter
$49/month
14-day free trial
  • • 500 AI replies per month
  • • All sales and support skills
  • • Upsells, cross-sells & recommendations
  • • WhatsApp, Instagram & more
  • • AI voice calls
Growth
$129/month
14-day free trial
  • • 1,500 AI replies per month
  • • All sales and support skills
  • • Upsells, cross-sells & recommendations
  • • SMS, WhatsApp, Instagram & more
  • • AI voice calls
Pro
$249/month
14-day free trial
  • • 3,000 AI replies per month
  • • All sales and support skills
  • • Upsells, cross-sells & recommendations
  • • SMS, WhatsApp, Instagram & more
  • • AI voice calls
What does BuyScout AI Store Agent do?

AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

  • Sets up in 1 minute and learns your whole catalog, content, and policies
  • Helps shoppers compare products, find the right one, and add it to cart
  • Answers questions, tracks orders, and handles returns and refunds in chat
  • Helps shoppers across your store, TikTok, WhatsApp, Instagram, and Messenger
  • Lets shoppers virtually try clothes, shoes, and accessories on their own body

Features

ChatAI chatbotsLive chatSMSVoice supportSocial mediaMulti-languageBehavior trackingAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat flowsAgent avatarUpsell and cross-sellFree giftsFree shippingProduct add-onsFrequently bought togetherBundlesAI recommendationsClick-through ratesConversion ratesRecommendation performanceOptimization suggestions
Review history
Daily review count on the Shopify App Store
30+8 · 30d~0.3/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #55▲5
  • Upsell and cross-sell
    #127▼23

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#60 of 889
Review percentile
93th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for BuyScout AI Store Agent
CheckoutShopify Admin
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Frequently asked questions

AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7. It's a chat tool for ecommerce stores.