OngoingAI

BuyScout AI Store Agent usage & market intelligence

Shopify rating

5.0 ★

24 reviews

What merchants actually report
5.00average· 31 reviews analyzed· 31 with written feedback
100% 5★0% ≤3★

29% of attributable reviewers are United States merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

United States 29%Pakistan 23%United Kingdom 13%Saudi Arabia 13%United Arab Emirates 10%

Tenure when reviewed

under a day 13%days 77%months 10%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • 100 AI replies per month
  • • Basic sales and support skills
  • • Performance analytics
  • • Standard support
Starter$49/month

14-day free trial

  • • 500 AI replies per month
  • • All sales and support skills
  • • Upsells, cross-sells & recommendations
  • • WhatsApp, Instagram & more
  • • AI voice calls
Growth$129/month

14-day free trial

  • • 1,500 AI replies per month
  • • All sales and support skills
  • • Upsells, cross-sells & recommendations
  • • SMS, WhatsApp, Instagram & more
  • • AI voice calls
Pro$249/month

14-day free trial

  • • 3,000 AI replies per month
  • • All sales and support skills
  • • Upsells, cross-sells & recommendations
  • • SMS, WhatsApp, Instagram & more
  • • AI voice calls
What does BuyScout AI Store Agent do?

AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

  • Sets up in 1 minute and learns your whole catalog, content, and policies
  • Helps shoppers compare products, find the right one, and add it to cart
  • Answers questions, tracks orders, and handles returns and refunds in chat
  • Helps shoppers across your store, TikTok, WhatsApp, Instagram, and Messenger
  • Lets shoppers virtually try clothes, shoes, and accessories on their own body

Features

ChatAI chatbotsLive chatSMSVoice supportSocial mediaMulti-languageBehavior trackingAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat flowsAgent avatarUpsell and cross-sellFree giftsFree shippingProduct add-onsFrequently bought togetherBundlesAI recommendationsClick-through ratesConversion ratesRecommendation performanceOptimization suggestions
Review history
Daily review count on the Shopify App Store
24+2 · 26d~0.1/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Chat#57 on Aug 15 → #59 on Sep 5 · 22 observed days#59▼2

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#67 of 852
Review percentile
92th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for BuyScout AI Store Agent
CheckoutShopify Admin
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Frequently asked questions

AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7. It's a chat tool for ecommerce stores.