OngoingAI

ResponseCX usage & market intelligence

Pricing
Free trial available
ReSponse Hero$170/month

30-day free trial

ReSponse Pro$350/month

30-day free trial

What does ResponseCX do?

GPT4 powered AI automation for resolving tickets by automating order and subscription modifications.

  • Accurate and personalized ticket resolution using AI
  • Auto-close tickets that have been resolved with personalized responses.
  • Integrated with Gorgias for auto-resolving customer tickets
  • Add and Update answers based on your knowledge base, rules and brand attributes
  • Automate Order Cancellations, Order Tagging and Order Modifications

Features

HelpdeskEmailSMSLive chatChatbotSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyResponse templatesAI responsesAI summariesAuto-assignRule-based triggersEscalationTaggingOrder trackingMulti-languageReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#59 of 161
Review percentile
64th
Rating percentile
65th
On the App Store
5.3 yrs
Works with
Integrations listed for ResponseCX
& more3PLsordersreturnssubscriptionstracking
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Frequently asked questions

GPT4 powered AI automation for resolving tickets by automating order and subscription modifications. It's a helpdesk tool for ecommerce stores.