SORTIQ

Shopify helpdesk app by SORTIQ·Build smarter e-commerce with SORTIQ, an agentic AI platform.

Snapshot

#116of 196 inHelpdesk

SORTIQ is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $175/mo

free_trial

Built for Shopify

No

Years live

0

launched May 14, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where SORTIQ sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#116

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What SORTIQ has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-16 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-16 → 2026-06-16

PricingIdentity & listingCadence

Plans

SORTIQ pricing tiers.

Operator

$175/month

    Capabilities

    What SORTIQ can do.

    The 16 capabilities SORTIQ lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Channels

    7
    • Email
    • Live chat
    • Chatbot
    • Self-service
    • Help center
    • Contact form
    • FAQs

    Workflow automation

    9
    • Auto-reply
    • AI responses
    • Ticketing
    • Unified inbox
    • Escalation
    • Order tracking
    • Customer notifications
    • Multi-language
    • Analytics

    FAQ

    SORTIQ — frequently asked questions.

    What is SORTIQ on Shopify?
    SORTIQ is a Shopify app in the Helpdesk category. Built for smarter buying, SORTIQ combines an intuitive platform with AI intelligence to improve the entire purchasing experience. Sortiq helps customers save time, reduce costs, and make decisions when ordering products and services. Automate repetitive tasks, get instant answers, and receive smart recommendations. This all from one easy-to-use platform.
    How much does SORTIQ cost?
    SORTIQ has a single paid plan at $175/month on the Shopify App Store.
    Is SORTIQ free?
    No, SORTIQ is a paid Shopify app. Plans start at $175/month on the Shopify App Store.
    When was SORTIQ launched?
    SORTIQ launched on May 14, 2026.
    Is SORTIQ Built for Shopify?
    SORTIQ does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best SORTIQ alternatives?
    Merchants commonly compare SORTIQ with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Redo Tech, Inc

    Redo

    5.00★669

    Gorgias Inc.

    Gorgias: AI, Helpdesk & Chat

    4.20★652

    Known for: customer-support

    Channelwill

    Willdesk: Live Chat&AI Chatbot

    4.80★364

    Known for: ease-of-use

    Browse more inAll Helpdesk apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running SORTIQ.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track SORTIQ — free Start free

    Prefer the source? View SORTIQ on the Shopify App Store ↗