OngoingAI

SonicPad Customer AI Agent usage & market intelligence

Pricing
Free plan available
FreeFree
  • • Up to 25 products
  • • 3 Support pages included
  • • Chat history for last 7 days
Basic$20/month
  • • Up to 100 products
  • • FAQ, Polices or any document
  • • All support pages included
  • • Chat history for last 60 days
Advanced$30/month
  • • Up to 250 products
  • • FAQ, Polices or any document
  • • All support pages included
  • • Chat history for last 90 days
What does SonicPad Customer AI Agent do?

SonicPad AI helps merchants reduce support workload by answering repetitive customer questions about products, policies and more — instantly and ac...

  • AI-powered Assistant: Answer product, shipping, and return questions instant
  • Seamlessly sync your store’s products, collections, and policies to train the AI
  • Easily enable or disable the AI assistant & personalize your desired experience

Features

HelpdeskLive chatChatbotHelp centerFAQsAuto-replyAI responses
Catalog position
Within Helpdesk on the App Store
Rank by reviews
#74 of 146
Review percentile
50th
Rating percentile
67th
On the App Store
0.8 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 9d
0 on Aug 10 → 0 on Aug 18 · 8 observed days
Aug 10No change observedAug 18
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

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Frequently asked questions

SonicPad AI helps merchants reduce support workload by answering repetitive customer questions about products, policies and more — instantly and ac... It's a helpdesk tool for ecommerce stores.