SolveBot

Shopify helpdesk app by ToolsForShops·SolveBot amplifies your team to quickly answer customer support tickets with AI.

Snapshot

#121of 196 inHelpdesk

SolveBot is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $20/mo

paid

Built for Shopify

No

Years live

2

launched Mar 13, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where SolveBot sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#121

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What SolveBot has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

SolveBot pricing tiers.

Starter

$20/month

  • Access to SolveBot
  • AI training and email responses
  • Cheapest SovleBot Plan

Standard

$50/month

  • Access to SolveBot
  • AI training and email responses
  • Slightly cheaper credit cost

Essentials

$100/month

  • Access to SolveBot
  • AI training and email responses
  • Cheapest per-credit cost

Capabilities

What SolveBot can do.

The 6 capabilities SolveBot lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

3
  • Chatbot
  • Help center
  • Contact form

Workflow automation

3
  • Auto-reply
  • AI responses
  • Ticketing

FAQ

SolveBot — frequently asked questions.

What is SolveBot on Shopify?
SolveBot is a Shopify app in the Helpdesk category. SolveBot is a full customer support application, embedded in your Shopify admin. Customers email their questions and support requests to your email address which is routed to SolveBot. Send ticket responses to our AI backend, which are then emailed to your customer. Manage your AI training manual by adding store policies and products to manual, which your AI Assistant then leverages. SolveBot also ships with a Serial Number tracker and Warranty Tracker for stores which track these.
How much does SolveBot cost?
SolveBot has 3 paid plans on the Shopify App Store, starting at $20/month and going up to $100/month.
Is SolveBot free?
No, SolveBot is a paid Shopify app. Plans start at $20/month on the Shopify App Store.
When was SolveBot launched?
SolveBot launched on March 13, 2024 — over 2 years on the Shopify App Store.
Is SolveBot Built for Shopify?
SolveBot does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best SolveBot alternatives?
Merchants commonly compare SolveBot with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★669

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running SolveBot.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track SolveBot — free Start free

Prefer the source? View SolveBot on the Shopify App Store ↗