Sobot Live Chat & Chatbot

Shopify chat app by Sobot·Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.

Snapshot

#519of 820 inChat

Sobot Live Chat & Chatbot is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatHelpdesk

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

1

launched Aug 1, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Sobot Live Chat & Chatbot sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#519

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Sobot Live Chat & Chatbot has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-05-31 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-13 → 2026-06-16

Shopify Lastmod · Jun 14

2026-05-31 → 2026-06-13

PricingIdentity & listingCadence

Plans

Sobot Live Chat & Chatbot pricing tiers.

Free

Free to install

    Capabilities

    What Sobot Live Chat & Chatbot can do.

    The 29 capabilities Sobot Live Chat & Chatbot lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Chat

    Real-time messaging

    8
    • Live chat
    • Email chat
    • File upload
    • Multi-language
    • Real-time translation
    • Callback
    • Agent analytics
    • Customer insights

    Automated responses

    3
    • FAQs
    • Greetings
    • Quick replies

    Customization

    10
    • Color and font
    • Emojis and stickers
    • Chat window
    • Business hours
    • Welcome messages
    • Chat buttons
    • Tagging
    • Chat assignment
    • Chat flows
    • Agent avatar

    Helpdesk

    Channels

    4
    • Live chat
    • Chatbot
    • Social media
    • FAQs

    Workflow automation

    4
    • AI responses
    • Ticketing
    • Rule-based triggers
    • Multi-language

    FAQ

    Sobot Live Chat & Chatbot — frequently asked questions.

    What is Sobot Live Chat & Chatbot on Shopify?
    Sobot Live Chat & Chatbot is a Shopify app in the Chat category. For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.
    How much does Sobot Live Chat & Chatbot cost?
    Sobot Live Chat & Chatbot is priced at $0/month on the Shopify App Store.
    When was Sobot Live Chat & Chatbot launched?
    Sobot Live Chat & Chatbot launched on August 1, 2024 — over 1 year on the Shopify App Store.
    Is Sobot Live Chat & Chatbot Built for Shopify?
    Sobot Live Chat & Chatbot does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Sobot Live Chat & Chatbot alternatives?
    Merchants commonly compare Sobot Live Chat & Chatbot with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps All Helpdesk apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Sobot Live Chat & Chatbot.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Sobot Live Chat & Chatbot — free Start free

    Prefer the source? View Sobot Live Chat & Chatbot on the Shopify App Store ↗