OngoingAI

Sobot Live Chat & Chatbot usage & market intelligence

Pricing
Free to install
FreeFree to install
What does Sobot Live Chat & Chatbot do?

Have conversations on a unified platform across web, mobile, or social apps. Let agents solve all inquiries in one place. Build happy CX, drive business growth.

  • Integrate various communication channels seamlessly.
  • Deliver immediate, personalized solutions to customer inquiries and concerns.
  • Real-time monitoring and analytics for efficient supervisory management.

Features

ChatLive chatEmail chatFile uploadMulti-languageReal-time translationCallbackAgent analyticsCustomer insightsFAQsGreetingsQuick repliesColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskChatbotSocial mediaAI responsesTicketingRule-based triggers
Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#95▼29

As of 2026-08-18

Catalog position
Within Chat on the App Store
Rank by reviews
#366 of 819
Review percentile
55th
Rating percentile
63th
On the App Store
2 yrs
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Frequently asked questions

Have conversations on a unified platform across web, mobile, or social apps. Let agents solve all inquiries in one place. Build happy CX, drive business growth. It's a chat tool for ecommerce stores.