OngoingAI

Sobot AI Agent & Live Chat usage & market intelligence

Shopify rating

5.0 ★

2 reviews

Pricing
Free trial available
Team$39/month

14-day free trial

  • • Autonomous LLM Agent
  • • Grounded Knowledge Engine
  • • Omnichannel Deployment
  • • Agent Studio
  • • Analytics & Exports
Professional$149/month

14-day free trial

  • • Skills & API Actions
  • • Native MCP Intergrations
  • • Audience Segmentation
  • • AI Quality Analytics
  • • Multi-Brand Routing
Enterprise$499/month

14-day free trial

  • • Task Workflow
  • • Dynamic Memory
  • • Auto-learning Knowledge
  • • AI Evaluation Center
  • • Open APIs & Connectors
What does Sobot AI Agent & Live Chat do?

Have conversations on a unified platform across web, mobile, or social apps. Let agents solve all inquiries in one place. Build happy CX, drive business growth.

  • Answer customer's questions and complete tasks with AI agents.
  • Automate complex service workflows without routine human handoffs.
  • Real-time monitoring and analytics for efficient supervisory management.
  • Connect chat, social, WhatsApp, voice, and tickets in one workspace.
  • Use approved skills and business tools to deliver reliable resolutions.

Features

ChatLive chatEmail chatFile uploadMulti-languageReal-time translationCallbackAgent analyticsCustomer insightsFAQsGreetingsQuick repliesColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskChatbotSocial mediaAI responsesTicketingRule-based triggers
Review history
Daily review count on the Shopify App Store
2+2 · 29d~0.1/day· Rating 0.0★ → 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#68▼2

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Chat on the App Store
Rank by reviews
#211 of 866
Review percentile
76th
Rating percentile
100th
On the App Store
2.1 yrs
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Frequently asked questions

Have conversations on a unified platform across web, mobile, or social apps. Let agents solve all inquiries in one place. Build happy CX, drive business growth. It's a chat tool for ecommerce stores.