ShopAssist AI

Shopify helpdesk app by 17924232 CANADA INC.·Find what's stopping customers from buying — and fix it instantly.

Snapshot

#133of 196 inHelpdesk

ShopAssist AI is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $39/mo

free_trial

Built for Shopify

No

Years live

0

launched May 20, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ShopAssist AI sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#133

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What ShopAssist AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-22 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-05-22 → 2026-06-30

PricingIdentity & listingCadence

Plans

ShopAssist AI pricing tiers.

Starter

$39/month

    Growth

    $79/month

      Pro

      $149/month

        Capabilities

        What ShopAssist AI can do.

        The 4 capabilities ShopAssist AI lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

        Channels

        2
        • Chatbot
        • FAQs

        Workflow automation

        2
        • AI responses
        • Analytics

        FAQ

        ShopAssist AI — frequently asked questions.

        What is ShopAssist AI on Shopify?
        ShopAssist AI is a Shopify app in the Helpdesk category. ShopAssist AI scans your Shopify store in 60 seconds, finds every reason customers aren't buying, and shows you revenue impact. Most merchants never know why customers leave without buying. ShopAssist AI changes that — it detects conversion blockers across all your products and policies, answers customer questions 24/7 with store-specific AI chat, and attributes every influenced purchase directly to the conversation that drove it.
        How much does ShopAssist AI cost?
        ShopAssist AI has 3 paid plans on the Shopify App Store, starting at $39/month and going up to $149/month.
        Is ShopAssist AI free?
        No, ShopAssist AI is a paid Shopify app. Plans start at $39/month on the Shopify App Store.
        When was ShopAssist AI launched?
        ShopAssist AI launched on May 20, 2026.
        Is ShopAssist AI Built for Shopify?
        ShopAssist AI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
        What are the best ShopAssist AI alternatives?
        Merchants commonly compare ShopAssist AI with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

        Alternatives

        Apps merchants pick instead.

        TIDIO LLC

        Tidio ‑ Live Chat & AI Chatbot

        4.70★1,272

        Known for: customer-support

        Redo Tech, Inc

        Redo

        5.00★669

        Gorgias Inc.

        Gorgias: AI, Helpdesk & Chat

        4.20★652

        Known for: customer-support

        Channelwill

        Willdesk: Live Chat&AI Chatbot

        4.80★364

        Known for: ease-of-use

        Browse more inAll Helpdesk apps

        Methodology

        Where the numbers come from.

        Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

        Find every brand running ShopAssist AI.

        Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

        Track ShopAssist AI — free Start free

        Prefer the source? View ShopAssist AI on the Shopify App Store ↗