OngoingAI

AgentZena usage & market intelligence

Shopify rating

4.5 ★

2 reviews

Pricing
Free trial available
Starter$125/month

7-day free trial

  • • Calls included: 400
  • • Cost per call: $0.30
Scale$250/month

7-day free trial

  • • Calls included: 1000
  • • Cost per call: $0.25
Pro$450/month

7-day free trial

  • • Calls included: 2000
  • • Cost per call: $0.22
Enterprise$950/month

7-day free trial

  • • Calls included: 4800
  • • Cost per call: $0.20
What does AgentZena do?

AgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to you...

  • Lightning responses – under few seconds.
  • Live Shopify data –products, orders, shipping tracking, refunds and inventory.
  • Multi-language – 10+ languages supported automatically.
  • Unlimited agents, all features – no seat-based offering, no upsells.
  • Seamless escalation – tricky cases handed to your team with full context.

Features

HelpdeskChatbotHelp centerFAQsAI responsesOrder trackingMulti-language
Review history
Daily review count on the Shopify App Store
2±0 · 29d· Rating steady at 4.5★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#34 of 161
Review percentile
80th
Rating percentile
72th
On the App Store
1 yrs
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Frequently asked questions

AgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to you... It's a helpdesk tool for ecommerce stores.