OngoingAI

ShieldDesk usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 50 messages per month
  • • AI classification
  • • Draft replies
Starter$9/month
  • • 1000 messages per month
  • • AI classification
  • • Draft replies
  • • Auto-resolve order queries
Pro$19/month
  • • 5000 messages per month
  • • AI classification
  • • Draft replies
  • • Auto-resolve order queries
  • • Priority support
Business$49/month
  • • 20000 messages per month
  • • AI classification
  • • Draft replies
  • • Auto-resolve order queries
  • • Priority support
About ShieldDesk

Automatically classify support messages, generate AI draft replies using order data, and auto-resolve order status queries.

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#38 of 145
Review percentile
74th
Rating percentile
100th
On the App Store
0.2 yrs

Frequently asked questions

Automatically classify support messages, generate AI draft replies using order data, and auto-resolve order status queries. It's a helpdesk tool for ecommerce stores.