Shaka Chat | Social Shopping

Shaka Chat, officially listed on the Shopify App Store as Shaka Chat | Social Shopping, is a Shopify app in the Chat category. Shaka Chat turns your Shopify store into a vibrant community hub. Let customers chat in real-time, share product questions, and connect with each other—all within your storefront. Reduce support tickets as shoppers help each other, drive engagement with live conversations, and build brand loyalty through community. Features include reporting and moderation tools, user management, customizable user profiles, and detailed analytics. Easy setup with theme app blocks—no coding required.

Shaka Chat offers a free plan and a single paid plan at $10/month. The free plan includes - Up to 250 messages per month, - Up to 100 active users, - Global store chat (floating bubble), and - Customizable user profiles. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — Shaka Chat offers a free plan alongside paid options. The free plan includes - Up to 250 messages per month, - Up to 100 active users, and - Global store chat (floating bubble). Paid plans start at $10/month for advanced features.

Shaka Chat launched on November 7, 2025.

Shaka Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Shaka Chat with Loox, Shopify Inbox, Instafeed, and Chatty AI Chatbot & Live Chat. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.