Helpdesk · refreshed Jun 12, 2026
SDesk for Shopify
by SDesk · The calm, simple helpdesk built for solo founders and small stores. Set up in 2 minutes.
Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 12, 2026.
Pricing
From $9/mo
freemium
Built for Shopify
No
Years live
0
launched May 6, 2026
Last updated
Jun 6, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
—
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where SDesk sits day-by-day in Helpdesk.
Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where SDesk sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#142
of 180 active apps
Review count percentile
0th
vs category siblings
Rating percentile
0th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What SDesk has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 7
2026-06-01 → 2026-06-06
Shopify Lastmod · Jun 2
2026-05-22 → 2026-06-01
Shopify Lastmod · May 30
set to 2026-05-22
Plans
SDesk pricing tiers.
Free
Free
- 20 tickets a month
- Free forever
- 2 team members
- Custom domain
- Email and contact form support
Starter
$9/month
- 100 tickets per month
- 2 team members
- Email and contact form support
- Customer and order linking
- Fulfilment Scanner
- Email forwarding setup
- Auto-reply configuration
- AI Copilot for draft replies
Growth
$19/month
- Unlimited tickets
- Unlimited team members
- AI Copilot for draft replies
- Auto-assignment rules
- Custom email templates
- Analytics dashboard
- Fulfilment Scanner
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running SDesk.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View SDesk on the Shopify App Store ↗