Saport

Shopify chat app by Genifai·Deliver 24/7 customer support with an AI that helps turn visitors into buyers.

Snapshot

#723of 820 inChat

Saport is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

Pricing

From $9/mo

free_trial

Built for Shopify

No

Years live

0

launched Apr 22, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Saport sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#723

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Saport has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-10 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-10 → 2026-06-16

PricingIdentity & listingCadence

Plans

Saport pricing tiers.

Essential

$9.99/month

  • 3000 AI messages/month
  • Unlimited product & FAQ learning
  • Unlimited conversation history
  • Multilingual intent analysis
  • Widget customization
  • Order & delivery tracking in AI chat
  • Returns request in AI chat

Professional

$29.99/month

  • 8000 AI messages/month
  • Unlimited product & FAQ learning
  • Unlimited conversation history
  • Multilingual intent analysis
  • Widget customization
  • Order & delivery tracking in AI chat
  • Returns request in AI chat
  • Shopping cart management in AI chat

Scale

$59.99/month

  • 20000 AI messages/month
  • Unlimited product & FAQ learning
  • Unlimited conversation history
  • Multilingual intent analysis
  • Widget customization
  • Order & delivery tracking in AI chat
  • Returns request in AI chat
  • Shopping cart management in AI chat

Capabilities

What Saport can do.

The 17 capabilities Saport lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

5
  • AI chatbots
  • Multi-language
  • Real-time translation
  • Agent analytics
  • Customer insights

Automated responses

5
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates

Customization

5
  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Agent avatar

Order tracking

Tracking

2
  • Real-time tracking
  • Translation

FAQ

Saport — frequently asked questions.

What is Saport on Shopify?
Saport, officially listed on the Shopify App Store as Saport: AI Assistant & Chatbot, is a Shopify app in the Chat category. Launch a smart AI chatbot instantly without time-consuming training. Saport auto-syncs with your catalog, FAQs, and store policies to provide multilingual support. The AI assistant analyzes customer intent to display product recommendations, manage cart additions, and handle order tracking. Deep widget customization ensures an on-brand experience that directly saves merchants time.
How much does Saport cost?
Saport has 3 paid plans on the Shopify App Store, starting at $9/month and going up to $59.99/month.
Is Saport free?
No, Saport is a paid Shopify app. Plans start at $9/month on the Shopify App Store.
When was Saport launched?
Saport launched on April 22, 2026.
Is Saport Built for Shopify?
Saport does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Saport alternatives?
Merchants commonly compare Saport with Shopify Inbox, 17TRACK Order Tracking, ParcelWILL Order Tracking, and Chatty AI Chatbot & Live Chat. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Saport.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Saport on the Shopify App Store ↗