WelloChat

Shopify chat app by Wello Chat·AI chatbot trained on your store. Answers shopper questions 24/7 and recommends products that sell.

Snapshot

5.00(5 reviews)#162of 820 inChat

Ongoing.AI tracks WelloChat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatOrder tracking

Rating

5.00

5 reviews

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

0

launched Jun 9, 2026

Last updated

Jul 3, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+2

28-day Δ

—

Rating change

7-day Δ

+0.00

28-day Δ

+5.00

5.404.203.001.800.605.003.752.501.250.00Jun 10Jun 16Jun 22Jun 28Jul 4Total reviewsRating (0–5)
5 daily snapshots in our index.

Catalog position

Where WelloChat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#162

of 820 active apps

Review count percentile

78th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What WelloChat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-06-30 → 2026-07-03

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(5 reviews)
  • 100%positive7
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “We liked WelloChat a lot. It's helpful for us to automate answering customer questions based on the website data, helping us to reduce support tickets and convert customers.”
    Martha & Lily · 5★ · 2026-06-30

    Plans

    WelloChat pricing tiers.

    Free

    Free

    • 120 AI replies (lifetime)
    • Trained on your products, policies & FAQ
    • Product recommendations & add-to-cart
    • Order tracking & status
    • Smart handoff to your team
    • Email support

    Starter

    $19/month

    • 1,000 AI replies / month
    • Everything in Free
    • Remove WelloChat badge
    • Widget customization
    • Advanced analytics

    Growth

    $49/month

    • 3,500 AI replies / month
    • Everything in Starter
    • Knowledge base & FAQ management
    • Conversation inbox & insights
    • Priority support

    Pro

    $129/month

    • 10,000 AI replies / month
    • Everything in Growth
    • Custom assistant prompts
    • Audit logs & export

    Capabilities

    What WelloChat can do.

    The 22 capabilities WelloChat lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Chat

    Real-time messaging

    8
    • AI chatbots
    • Live chat
    • Email chat
    • File upload
    • Push notifications
    • Behavior tracking
    • Agent analytics
    • Customer insights

    Automated responses

    6
    • Cart recovery
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies

    Customization

    7
    • Color and font
    • Emojis and stickers
    • Chat window
    • Welcome messages
    • Chat buttons
    • Chat flows
    • Agent avatar

    Order tracking

    Tracking

    1
    • Order lookup page

    FAQ

    WelloChat — frequently asked questions.

    What is WelloChat on Shopify?
    WelloChat, officially listed on the Shopify App Store as WelloChat: AI Chatbot & Sales, is a Shopify app in the Chat category. WelloChat is an AI shopping assistant that learns your products, policies, and FAQs, then answers customer questions instantly in a chat widget on your store. Shoppers get accurate, on-brand replies day and night, so they buy with confidence instead of leaving to search elsewhere. It also recommends relevant products and guides shoppers toward checkout. Customize the widget to your brand, review conversations, and hand off to your team when needed. Setup takes minutes, no code required. It averages 5.00 out of 5 across 5 merchant reviews on the Shopify App Store.
    How much does WelloChat cost?
    WelloChat offers a free plan and 3 paid plans starting at $19/month and going up to $129/month. The free plan includes 120 AI replies (lifetime), Trained on your products, policies & FAQ, Product recommendations & add-to-cart, and Order tracking & status. The paid plans unlock advanced features beyond what's available on the free tier.
    Is WelloChat free?
    Yes — WelloChat offers a free plan alongside paid options. The free plan includes 120 AI replies (lifetime), Trained on your products, policies & FAQ, and Product recommendations & add-to-cart. Paid plans start at $19/month for advanced features.
    When was WelloChat launched?
    WelloChat launched on June 9, 2026. In that time it has gathered 5 merchant reviews.
    Is WelloChat Built for Shopify?
    WelloChat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best WelloChat alternatives?
    Merchants commonly compare WelloChat with Shopify Inbox, 17TRACK Order Tracking, ParcelWILL Order Tracking, and Chatty AI Chatbot & Live Chat. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    17TRACK

    17TRACK Order Tracking

    4.90★3,591

    Known for: customer-support

    CWILL

    ParcelWILL Order Tracking

    5.00★2,562

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    Browse more inAll Chat apps All Order tracking apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running WelloChat.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track WelloChat — free Start free

    Prefer the source? View WelloChat on the Shopify App Store ↗