OngoingAI

Wello usage & market intelligence

Shopify rating

5.0 ★

5 reviews

Pricing
Free plan available
FreeFree
  • • 120 AI replies (lifetime)
  • • Trained on your products, policies & FAQ
  • • Product recommendations & add-to-cart
  • • Order tracking & status in chat
  • • Smart handoff to your team
Starter$19/month
  • • 1,000 AI replies / month
  • • Everything in Free
  • • Live chat with online shoppers
  • • Remove WelloChat badge
  • • Widget customization to match your brand
Growth$49/month
  • • 3,500 AI replies / month
  • • Everything in Starter
  • • Live chat with online shoppers
  • • Knowledge base & FAQ management
  • • Priority support
Pro$129/month
  • • 10,000 AI replies / month
  • • Everything in Growth
  • • Custom assistant prompts
  • • Audit logs & export
About Wello: AI Chatbot & Live Chat

WelloChat is an AI chatbot for Shopify trained on your store. It answers customer questions, recommends products, and sells 24/7 and never makes up answers.

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking#51▼2

As of 2026-08-16

Catalog position
Within Chat on the App Store
Rank by reviews
#120 of 814
Review percentile
85th
Rating percentile
100th
On the App Store
0.2 yrs
Works with
Integrations listed for Wello: AI Chatbot & Live Chat
Shopify AdminCheckoutEmail

Frequently asked questions

WelloChat is an AI chatbot for Shopify trained on your store. It answers customer questions, recommends products, and sells 24/7 and never makes up answers. It's a chat tool for ecommerce stores.