Chat · refreshed Jun 12, 2026
LiveChat for Shopify
by TEXT · Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base.
48 reviews, 4.80★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.80
48 reviews
Pricing
From $25/mo
free_trial
Built for Shopify
No
Years live
8
launched Nov 30, 2017
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where LiveChat sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where LiveChat sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#58
of 767 active apps
Review count percentile
93th
vs category siblings
Rating percentile
65th
vs category siblings
Years on App Store
8
since 2017
Listing change cadence
What LiveChat has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive90% · 36
- Neutral5% · 2
- Negative5% · 2
“Used since 2016 and still our 'go-to' chat app. All the features we need with a very well laid-out interface. And support - if you need it - is instant and super efficient.”
“It was all good until i want to cancel which i couldn't find how to cancel the subscription after 30 mins...”
Top themes
Plans
LiveChat pricing tiers.
Starter
$25/month
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
Team
$59/month
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
Business
$89/month
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running LiveChat.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View LiveChat on the Shopify App Store ↗