OngoingAI

Rich Returns & Exchanges usage & market intelligence

Shopify rating

4.8 ★

72 reviews

Pricing
Free trial available
Standard$19/month
  • • 10 monthly returns ($1 per extra return)
  • • Branded Returns Portal
  • • Automated Prepaid Return Labels
  • • Customer Notifications
  • • Custom Return Reasons
Pro$39/month
  • • 50 monthly returns $0.75 per extra
  • • All Standard Features
  • • Variant Exchanges
  • • ResolutionHub
  • • Analytics
Premium$99/month
  • • 100 monthly returns $0.5 per extra
  • • All Pro Features
  • • Advanced Rules (10 included)
  • • Reports & Trends
  • • Auto-Refunds
Enterprise Plus$199/month
  • • 500+ monthly returns (scalable)
  • • All Premium Features
  • • Custom Domain
  • • International Labels
  • • Auto-Tracking
About Rich Returns & Exchanges

Automate returns & exchanges for your store. Prepaid labels from 50+ carriers, self-service portal, Shop App integration. 30-day free trial.

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and warranty - Other#12
  • Returns and exchanges#78▲2

As of 2026-08-17

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#18 of 164
Review percentile
90th
Rating percentile
64th
On the App Store
7.6 yrs
Works with
Integrations listed for Rich Returns & Exchanges
Customer accountsEasyPostGorgiasKlaviyoShippoShipStationShop Minis

Frequently asked questions

Automate returns & exchanges for your store. Prepaid labels from 50+ carriers, self-service portal, Shop App integration. 30-day free trial. It's a returns and exchanges tool for ecommerce stores.