Returns and exchanges · refreshed Jun 12, 2026
ParcelWILL Returns & Exchanges for Shopify
by CWILL · Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.
428 reviews, 4.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.90
428 reviews
Pricing
From $29/mo
freemium
Built for Shopify
Yes
Years live
2
launched Jun 30, 2023
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
-3
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where ParcelWILL Returns & Exchanges sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where ParcelWILL Returns & Exchanges sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#5
of 167 active apps
Review count percentile
98th
vs category siblings
Rating percentile
63th
vs category siblings
Years on App Store
2
since 2023
Listing change cadence
What ParcelWILL Returns & Exchanges has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-06-10 → 2026-06-11
Name · Jun 11
ParcelWILL Returns & Exchange → ParcelWILL Returns & Exchanges
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive98% · 471
- Neutral1% · 5
- Negative1% · 4
“Customer service is excellent, and the Shopify integration is straightforward. Zoey was incredibly helpful in guiding us through the setup.”
“Once an item has been refunded in Shopify why do i have to then go back in to returns panel and action it again in there - its a pain and just more admin”
Top themes
Plans
ParcelWILL Returns & Exchanges pricing tiers.
Free
Free
- 6 returns per month
- Manage returns in one place
- Branded return page
- Return labels
- Multi-language
- Return rules
- Email notifications
Essential
$29/month
- All Free features
- Flexible refund and exchange solutions
- Restocking fee and return shipping fee
- Better rate labels
- Embedded return page
- Customer account return widget
- Custom sending domain
- Packing slip
Professional
$99/month
- All Essential features
- Exchange upsell
- Unlimited carrier connection
- Free pickup
- Workflows
- Auto-track return shipment status
- Returns advanced analytics
- Onboarding support
Enterprise
$299/month
- Returns webhooks
- Custom integrations
- Advanced analytics
- Dedicated priority support
- Customer success manager
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running ParcelWILL Returns & Exchanges.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View ParcelWILL Returns & Exchanges on the Shopify App Store ↗