Returns and exchanges · refreshed Jun 12, 2026

ReturnX for Shopify

by Xpany Softwares LLP · Manage returns and exchanges effortlessly with return label automation, custom branded Return Portal

39 reviews, 4.90 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

Rating

4.90

39 reviews

Pricing

From $39/mo

freemium

Built for Shopify

No

Years live

3

launched Apr 27, 2023

Last updated

Jun 10, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

-1

Rating change

7-day Δ

28-day Δ

+0.00

#40#40#40#39#395.003.752.501.250.00May 28May 28May 29May 29May 30Total reviewsRating (0–5)
ReturnX lost 1 reviews over the last 28 days.

Category rank over time

Where ReturnX sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.

#20#22#24#26#28May 28May 31Jun 4Jun 8Jun 12Rank · Returns and exchanges
Best position observed: #21. ReturnX slipped 2 positions over the window.

Catalog position

Where ReturnX sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#26

of 166 active apps

Review count percentile

85th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

3

since 2023

Listing change cadence

What ReturnX has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to ReturnX: Returns & Exchangestagline: set to Manage returns and exchanges eff…description: set to Say goodbye to return headaches …icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Explore (+3 more)primary_price_value: set to 39categories: set to Returns and exchangeslaunched_at: set to Apr 27, 2023works_with: set to EasyPost gorgias Inpost klaviyo …shopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-03shopify_lastmod: 2026-06-03 → 2026-06-06shopify_lastmod: 2026-06-06 → 2026-06-07shopify_lastmod: 2026-06-07 → 2026-06-08shopify_lastmod: 2026-06-08 → 2026-06-10May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 11

2026-06-08 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-07 → 2026-06-08

Shopify Lastmod · Jun 8

2026-06-06 → 2026-06-07

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive96% · 55
  • Neutral0% · 0
  • Negative4% · 2
Perfect app for return, exchanges and refund. Good journey experience for customer and very easy and simple panel for the seller as well. Must buy. Quick assistance by Yash, the founder of the brand. Just go for it.
Hashwear · 5★ ·

Top themes

    Plans

    ReturnX pricing tiers.

    Explore

    Free

    • 5 Free Returns
    • One Click Order Creation
    • One Click Refund
    • Customizable Return Portal
    • Shipping Integrations
    • Customer Emails
    • Multi-Languages

    Starter

    $39/month

    • 80 returns/month
    • Everything in Explore +
    • Gift Card Refunds
    • Custom Returns Policies
    • Automated Refunds
    • AI Analytics

    Growth

    $69/month

    • 180 Returns/month
    • Everything in Starter Plan +
    • Custom Branding
    • Remove ReturnX Branding
    • Multiple Languages
    • Export Analytics
    • Priority Support

    Scale

    $169/month

    • 500 Returns/month
    • Everything in Growth Plan +
    • Automation
    • OMS/WMS Integrations
    • Custom Solutions
    • Dedicated Account Manager

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

    Find every brand running ReturnX.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View ReturnX on the Shopify App Store ↗