Returns and exchanges · refreshed Jun 12, 2026
Synctrack for Shopify
by Synctrack · Manage returns with an automated returns and exchanges portal, return tracking & return labels, etc
126 reviews, 4.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.90
126 reviews
Pricing
From $19/mo
freemium
Built for Shopify
Yes
Years live
3
launched Mar 13, 2023
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+1
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Synctrack sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Synctrack sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#13
of 166 active apps
Review count percentile
93th
vs category siblings
Rating percentile
62th
vs category siblings
Years on App Store
3
since 2023
Listing change cadence
What Synctrack has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive98% · 173
- Neutral1% · 1
- Negative1% · 2
“Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!”
“After setting up and on their settings page, they had a link at the bottom that said visit our site. After clicking got multiple trojan warnings from malwarebytes for the site that was trying to load. the page trying to load was not synctrack, maybe their page was hacked? or something else, I'm not taking the chance.”
Top themes
Plans
Synctrack pricing tiers.
STARTER
Free
- Limited to 5 return requests/month
- Branded return page/ portal
- Email notifications
- Basic refunds & exchanges
- Return policy & window
- Packing slip & return label
- Live chat support 24/7
PROFESSIONAL
$19.99/month
- All features in Free, plus
- Exchange for different variant
- Refund to store credit
- Refund to gift card, discount code
- Refund to online bank transfer
- Return/Exchange fee
- Exchange upsell
- Advanced eligiblity rules
PREMIUM
$49.99/month
- All features in Professional, plus
- Unlimited return automation rules
- Unlimited condition-based workflow
- Automatic return shipment tracking
- Shopify sync manage returns in one place
- Exchange for a different product
- Return for BOGO/Bundle
- Advanced return analytics
ENTERPRISE
$149.99/month
- All in Premium, plus:
- Multi-store: 2+ stores
- Integrate your preferred WMS
- Returns API & Webhook
- Manage portal access for team members
- Custom integrations
- Pre-build integration
- Dedicated onboarding support
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Synctrack.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Synctrack on the Shopify App Store ↗