OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
2 reviews
Pricing
Free plan available
Free
Free
  • • Free 25 requests per month
  • • Customize return/complain portal
  • • Custom return rules
  • • Custom warranty rules
  • • Return products from many orders
Standard 100
$39/month
or $35/year and save 93%
  • • All Free features plus:
  • • 200 requests per month
  • • Returns items validation
  • • Automation of actions
  • • Packing label scanning
Standard 200
$44/month
or $39/year and save 93%
  • • All Basic features plus:
  • • 200 requests per month
  • • Messages templates
  • • Returns statuses
  • • Returns reason
Standard 500
$74/month
or $67/year and save 92%
  • • All Advanced features plus:
  • • 500 requests per month
  • • Team coworking
  • • Analytics
  • • Many sales channels
What does RetJet do?

RetJet simple and amazing application to manage returns complaints and exchanges. Powerful performance, team collaboration and data analysis.

  • Intuitive Return Portal: easy-to-use portal for quick returns and shipment.
  • Automated Return Workflows: save time with automated return processing.
  • Customizable Return Policies: tailor policies to meet store-specific needs.
  • Analytics & Insights: get insights to reduce returns and improve decisions.
  • Package Identification: identify packages easily by shipment number.

Features

Returns and exchangesManual refundsExchangesQR codesAutomated approvalsReturn portalCustom policiesReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementAnalyticsReturns and warranty - Other
Review history
Daily review count on the Shopify App Store
2±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and warranty - Other
    #23▼4
  • Returns and exchanges
    #108▲1

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#65 of 183
Review percentile
65th
Rating percentile
100th
On the App Store
1.5 yrs
Works with
Integrations listed for RetJet ‑ Returns & Exchanges
ApiloBaseLinkerEasyPostInpost Szybkie Zwroty
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Frequently asked questions

RetJet simple and amazing application to manage returns complaints and exchanges. Powerful performance, team collaboration and data analysis. It's a returns and exchanges tool for ecommerce stores.