OngoingAI

RetJet usage & market intelligence

Shopify rating

5.0 ★

2 reviews

Pricing
Free plan available
FreeFree
  • • Free 25 requests per month
  • • Customize return/complain portal
  • • Custom return rules
  • • Custom warranty rules
  • • Return products from many orders
Standard 100$39/month

or $35/year and save 93%

  • • All Free features plus:
  • • 200 requests per month
  • • Returns items validation
  • • Automation of actions
  • • Packing label scanning
Standard 200$44/month

or $39/year and save 93%

  • • All Basic features plus:
  • • 200 requests per month
  • • Messages templates
  • • Returns statuses
  • • Returns reason
Standard 500$74/month

or $67/year and save 92%

  • • All Advanced features plus:
  • • 500 requests per month
  • • Team coworking
  • • Analytics
  • • Many sales channels
What does RetJet do?

RetJet simple and amazing application to manage returns complaints and exchanges. Powerful performance, team collaboration and data analysis.

  • Intuitive Return Portal: easy-to-use portal for quick returns and shipment.
  • Automated Return Workflows: save time with automated return processing.
  • Customizable Return Policies: tailor policies to meet store-specific needs.
  • Analytics & Insights: get insights to reduce returns and improve decisions.
  • Package Identification: identify packages easily by shipment number.

Features

Returns and exchangesManual refundsExchangesQR codesAutomated approvalsReturn portalCustom policiesReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementAnalyticsReturns and warranty - Other
Review history
Daily review count on the Shopify App Store
2±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and warranty - Other#13 on Aug 15 → #19 on Sep 5 · 22 observed days#19▼6
  • Returns and exchanges#81 on Aug 15 → #79 on Aug 24 · 10 observed days#79▲2

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#66 of 174
Review percentile
63th
Rating percentile
100th
On the App Store
1.4 yrs
Works with
Integrations listed for RetJet ‑ Returns & Exchanges
ApiloBaseLinkerEasyPostInpost Szybkie Zwroty
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Frequently asked questions

RetJet simple and amazing application to manage returns complaints and exchanges. Powerful performance, team collaboration and data analysis. It's a returns and exchanges tool for ecommerce stores.