OngoingAI

RetainAIO usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 50 AI-scored orders/month
  • • Rules-based scoring beyond that
  • • Full review queue and reasoning
  • • Customer refund profiles
  • • Blocklist view; approve or dismiss
Starter$19/month

7-day free trial

  • • 400 AI-scored orders/month
  • • Automated actions: hold, tag, blocklist
  • • 100 recovery emails/month included
  • • Everything in Free
  • • 7-day free trial
Growth$49/month

7-day free trial

  • • 1,500 AI-scored orders/month
  • • 500 recovery emails/month included
  • • Overage capped at $150/mo
  • • Everything in Starter
Pro$99/month

7-day free trial

  • • 5,000 AI-scored orders/month
  • • Unlimited recovery emails
  • • No usage overage, ever
  • • Everything in Growth
What does RetainAIO do?

Refund protection that scores every order against the customer's own refund history, shows its reasoning, and asks before it acts. Free plan available.

  • Every order scored against that customer's refund history with your store
  • Plain-English reasoning and a confidence score on every decision
  • Low-confidence calls go to a review queue instead of acting automatically
  • Hold fulfillment, tag, or blocklist from the screen that explained why
  • History covers your store only, from 60 days before install onward

Features

Email marketingEmail campaignsUpsell emailsCross-sell emailsAbandoned cartWelcome emailsFollow-up emailsWin-back emailsProduct recommendationsTemplatesAI generationTriggers and rulesAutomationsTargetingSegmentationTrackingAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Email marketing on the App Store
Rank by reviews
#222 of 314
Review percentile
30th
Rating percentile
53th
On the App Store
0.6 yrs
Works with
Integrations listed for RetainAIO: Refund Protection
AnthropicPostmark
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Frequently asked questions

Refund protection that scores every order against the customer's own refund history, shows its reasoning, and asks before it acts. Free plan available. It's a email marketing tool for ecommerce stores.